Reviews (6,431)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting ad performance and sales through efficient Google Shopping feed management. It features a user-friendly interface, seamless Shopify integration, and supports multiple advertising platforms including Facebook and Bing. Merchants value the real-time product updates, versatile feed options, and exceptional customer support, noting the team's responsiveness and helpful optimization tips.

July 10, 2019

Great app. Makes advertising with Google ads very easy.

And the customer service is top notch. They responded to my inquiry so fast and resolved my issue.

I highly recommend this app for Shopify!

CrochetNBazaar
Canada
Almost 2 years using the app
May 17, 2022

This app is so important to our business. They support they give is extremely comprehensive and thorough.

SAINT CHIC
United States
Almost 2 years using the app
August 21, 2020

Excellent customer service. They are really helpful to me.
The app is great and the customer service are friendly

ZuliBay
United States
Almost 2 years using the app
May 3, 2022

Great app to use with shopping. The customer service is very good, and they look like they really want to help. So far, so good.

MonogramHub.com
United States
Almost 2 years using the app
March 25, 2021

Riya from Support is truly amazing. Can not recommend this team and app enough. Appreciate all that you do.

Doctian Care
Australia
Almost 2 years using the app
November 16, 2022

5 Stars! I have been using this app across all my stores for years. It works so well and is really easy to set up. The new front-end design looks great too. I had an issue with my setup for one of my stores and Sohil was able to spot the issue and fix it really quickly. This saved me so much hassle and lost revenue. Amazing app - incredible price. Get it!

Cross Stitched
United Kingdom
Almost 2 years using the app
Edited December 17, 2021

Customer service team very helpful. the product is great not just for starter companies, we run 5 including My Brick Wall and turnover 1.4Million. We have used more expensive feed companies such as Feedonomics at $1,000 per month and this one is just as good.

My Brick Wall
United Kingdom
Almost 2 years using the app
Edited June 10, 2022

This has been a useful app for us but as of the past months they've seem to have done some changes to it because we suddenly got google notices of large dropped inventory for every campaign. All sales dried up. The app is extremely buggy, and the more new changes they make, the more buggy it seems to get. Support will do nothing to improve on it. All they do is make excuses and waste hours on end with monologues and lecturing, while they really need assigned campaign support who can set the campaigns up FOR YOU, not waste time with the constant monologues. All settings have already been correctly setup in Shopify with categories, attributes, descriptions, quantities etc for each product, but these details end up feeding wrong into google all the time with nothing that is on Shopify showing up in the right place. This gets the listings rejected and your ads can therefore not be displayed. Since the simprosys app is regularly refreshing itself and refreshing content, this repeats itself again and again.... you can't keep manually correcting the same issues for hundreds of items that are created by their buggy app. You'd spend your entire work week, each week, doing this if they don't fix these bugs and admit to themselves their app is not working properly.

LUXX
United Kingdom
Almost 2 years using the app
February 11, 2019

Excellent service and spectacular support. Amit is a great help and responds immediately 5- star! He was able to give me an answer about updates or any issues we have had in lighting speed. Wish all apps were like this.

Tuscan Basins
United States
Almost 2 years using the app
Edited April 7, 2021

Great support. Like it and very helpful for people like me to advertise on google shopping. Great communication with customer support

Snailax
United States
Almost 2 years using the app