Reviews (6,431)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting ad performance and sales through efficient Google Shopping feed management. It features a user-friendly interface, seamless Shopify integration, and supports multiple advertising platforms including Facebook and Bing. Merchants value the real-time product updates, versatile feed options, and exceptional customer support, noting the team's responsiveness and helpful optimization tips.
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I am happy to share my experience with Simprosys Google Shopping Feed for Shopify. This app has been a lifesaver for my e-commerce business, and I cannot recommend it enough!
Not only does Simprosys make it easy to create and manage Google Shopping feeds, but their customer support is simply outstanding. Recently, I reached out to them for assistance in enabling a new feature on my store, and their team was quick to respond and went above and beyond to help me get everything set up in minutes.
A reliable and powerful app to manage Google Shopping feeds on, this app is the way to go. Their excellent customer support and feature-rich app make it the number one choice.
This app simplifies all the google shopping and merchant center set up. Everything is very easy. Customer service will answer your questions immediately on live chat. The price is symbolic. Best app for the job for sure!
Awesome! Very good support. They have very good support system. I also like features of this app....
Die App funktioniert sehr gut und macht das was sie soll. Der Support antwortet sehr schnell und kompetent. Ich bin sehr zufrieden.
This wonderful application allows you to set up your feed to Merchant so that you have several countries. It was a godsend for me. Now I use the app on all my sites. Recommendation!
Great customer support. Milan Vaghela was extremely helpful, helped me fix gtin errors on my products. Totally recommend this app :)
Upload your Google Shopping Products with the CSV hustle. Excellent customer service too!! Totally recommend!
DO NOT DOWNLOAD THIS APP. We spend a lot of money on this app and the customer service was horrible. False promises made and the quoted us a custom price for high volume of products we had which after months of billing turned out they were charging us more than agreed. After we left a negative review for this app the owner has assaulted our business by disabling the google shopping feed and making us non complaint with Google Shopping. The owner of this app is absolutely pathetic and childish.
Hi,
1 - It is very unfortunate to say that we were charging more than agreed. Whenever any merchant approves the charge for any app, the Monthly Recurring charge is clearly communicated in the app and in the Shopify Page as well. It is not just for our app, it same for all the apps charing merchants through Shopify's Billing API. In our case, we don't have a usage-based charge on any of our applications. So, charging any merchant for more than what is agreed is not possible. Merchants can see the "Exact Amount" before they approve the charge.
2 - We did not block your access just because you had left a negative review of the app. Actually, we did not block it at all. Your store had more(3.5M+) products than the agreed limit on the approved charge. Also, anyhow, our system would have blocked "manual resyncing of all the products" as products on your store were more than 2M(see screenshot https://bit.ly/3f91wvj). Please keep in mind that, we block the "manual resyncing only", not the continuous syncing of already synced products.
We block resyncing for any store that 2M products and request them to get in touch with us. In fact, in your case, I had made it very clear to you that our system does not remain efficient for the stores having more than 500K(very safe limit) products. (See screenshot https://bit.ly/3f91wvj of you being informed on 24th Oct 2019).
3. Regarding Pathetic and childish behavior, I just tried to be clear to you that we can not support the merchant with these many products, but you wanted to have your way anyhow. In fact, I had tried to make it clear to you long ago and you had confirmed that you will try other solutions provided you cross the product limit.
Also, in the past you had around 4k products more than agreed limit with pricing, we did not force you to pay for those extra 4K products. (See attached screenshot - https://bit.ly/38nOtU1)
So, with the above-given clarifications, I would like to add that, we are not money-hungry people. What we tried to do was to make sure that our serviceability to other merchants doesn't get affected by the crashing of servers because such a large volume of products go in the manual re-syncing.
Other than that, the resyncing of 2M+ products' store would have taken at least 5 days because of Shopify's API call limits and Leakage possibilities. That would have proved to another major issue.
Regards,
Amit
I emailed the team and heard right back from them and they resolved my problem quickly. Great customer service. Thank You, Abhishek!
O aplicativo é excelente. O suporte é incrível, recomendo muito! São sempre atenciosos e me ajudaram com todas as minhas dúvidas