Google & YouTube , 7,784 reviews

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

Edited April 27, 2022

Back in November, immediately after connecting this app, our Google Ads account was suspended for "violating the "Circumventing Systems Policy." As of February 20, our account is still suspended, even though we submitted an appeal and Google said they would reply within 5 business days. DO NOT INSTALL THIS APP Update (April 27): our Google account, including Ads, is still suspended. We have received no correspondence from Google, even though they said they would review our appeal back in November.

Portfolio Pet
United States
Over 2 years using the app
Google LLC replied February 22, 2022

Hi there,

My name is Ashley from Shopify support. Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Google. I'm going to follow up with you in an email and see where I can help.

Ashley | Shopify Support Specialist

August 27, 2020

I just finished setting this up and it was easy to follow, I am hoping to get good results. Looking forward to use this more often.

Plaid and Plaid
Canada
2 months using the app
Edited April 27, 2020

it was a breeze !!!! super friendly no flaws and they gave me credit in google ads you cant really beat that

GardenSupplyStore
United States
2 months using the app
January 27, 2020

I like the instructional steps... Helps with setting up and integration. I recommend to any beginners looking for guidance.

Barneyslist
United States
2 months using the app
Edited June 4, 2020

So far, so good. I just hooked up to it, so I am waiting expectantly to see the huge results! The setup process has been easy so far.

PHUN LIVING
United States
2 months using the app
January 18, 2020

i haven't used this app yet but have hard amazing things, actually gets me quite emotional. rip jeffery eppers

SAINT LOUIS
United Kingdom
Over 2 years using the app
February 22, 2020

It took a little bit to set up shopify google merchant account. But, once I found the info to set up. It was easy.

StellaSimone Salon Systems
United States
2 months using the app
December 7, 2022

Does not sync barcodes to the merchant center. This alone renders this app almost pointless, a shopping feed without barcodes...ALL of my barcodes are filled in on Shopify, it does not sync the field. I have tried multiple hacks and fixes to work around this, but nothing works. Thousands of people seem to have the same problem, amazed it's Shopify own developed app.

For extra credit, When you manually add them in the google merchant center, Shopify then wipes them.

CORE Action Sports
United Kingdom
Over 2 years using the app
Google LLC replied December 12, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

April 19, 2020

Amazing and upto the point , it is simple and easy to use , still exploring , but i think this app needs to be connected to google analytics so the full picture is there instead of me opening multiple tabs to understand how to deal with app products

Satisfashion.ca
Canada
2 months using the app
Edited July 22, 2020

I use this app to help me make more sells and bring more value to the public.
for all the dog lovers, dog moms and dads

Gits N Gadgets
United States
2 months using the app