London International Perfumes & Cosmetics
Terrible app. Functionality greatly reduced. Our sales dropped massively after downloading this app. Considering deleting the app and getting a third party app or even leaving shopify all together
Critters Now, LLC
Does not work, could not get it to connect no and one could help. I went with Shopify because of the "easy to Us" & "will help set it up" however both Google & Shopify fall on their face's and do not help with anything.
This is SHIT!!!! DO NOT USE IT! SHOPIFY DEVELOPERS WHAT YOU'RE DOING??????????????????????????????????
Number 9 Fashion
POS. Does not work. Won't authenticate even with my master account. To top it off support have said that the old app is removed and well, just this is it.
Talk about leaving your customer's out to dry. What a shamefully poor customer experience from Shopify. From the result of a clearly flawed development and release system, to a complete lack of thinking about the customer experience and the issues from their (our) perspective.
Canadian Marine & Outdoor Equipment
does not even connect to google account. Not able to find the old google app that worked so well!!!
Nothing but problems with this and has resulted in loss of sales. Regret making the switch so soon, the other app was flawless. Very disappointed and angry.
Well i placed and ad and it kept saying it was creating and never stopped. The ads went through but i couldn't edit, delete or pause the ad because it was stuck saying "creating" basically taking my money without my controll...Deleted and i want my ad spend back.
Avoid at any cost if possible!!!
I had nice working good old working Google Shopping App and decided to upgrade it after few emails from Shopify about it... Oh, man... It was (still is) costly mistake. My sessions from Google dropped in 3 times right away... and of course there is no support from Shopify....
Was advised in the email from Shopify to upgrade to this channel as the Google Shopping channel will be closed on October 21.
First you have to delete your old Google Shopping App - no chance of getting that back.
Tried to install the new Google Shopping Channel, doesn't work, has given me a message "Updating your Merchant Center account..." for the past 24 hours. Shopify support unhelpful - told me to delete and re-install. Did not work.
Now I have no Google Shopping feed for my google shopping ads, leading to a drop in sales.
What a disaster! Thanks Shopify!
Blim & Blum UK
Was sent an email that the old shopping app is to be stopped 31st October so pretty much forced to go onto this. Spent ages trying to set this up only to discover no multi client account support, absolutely ridiculous...shopify you expect me to create a new email/account for each of my stores?! You must understand there are people out there managing hundreds of client accounts for shopify.
Also want to add how stupid it is of shopify to force people to switch to such an inferior app that clearly hasn't been tested or shopify staff haven't been trained properly to support it just before Christmas. It doesn't take many brain cells to realise that for retail stores Christmas is probably at least 80% of annual sales (myself included) then to start from scratch with a new feed (if it even works by then) will take a while to kick-in properly on google shopping. Surely someone might have thought after Christmas would have been a much better idea????!!!! NOPE...