Google & YouTube , 7,780 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.
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It's really user friendly. I was well guided and what to do and how to go about it. Looking forward to continuous work with the app
All of the steps are defined. I am still waiting for product approval. I had to make changes several times, after receiving errors on my products. It would be helpful if the Google form would make the required form fields red. Also, I had products with multiple colors. The form required me to enter the color of my product. There is no guidance on this.
very goood. it is the best absolut phantstic i like to say thank you google and Schopify Thank You. My son lik it too and will buy alot of campaigns in Shopify next time
For a free app/sales channel integration this can get you excellent results with both free Google shopping listings as well as smart shopping campaigns. We were seeing 15-20x ROAS on our smart shopping campaign from about the 4th month after installation, continuing for about 18 months. Although those levels are not what they use to be now, they are still decent. It’s important that you have a Google ads account and merchant center account set up and that your online store meets all of Google’s policies before connecting to your Google account. Once you connect your store to Google they will inspect your site and product listings and if your site does not meet all of the requirements then Google will suspend and possibly ban your account and it can be very difficult to get it resolved to try again. The app itself is a bit buggy and clunky. One major issue is that, even if you have product UPC/GTIN code entered in your product setup pages in your admin, Google will show your products as having no GTIN. While this doesn’t completely prevent your products from appearing on Google shopping listings & ads, it will suppress them from many search results and cause them to rank much lower. To fix this, you must go into the Google channel app and go to your products and change the ‘custom product’ field to ‘false’ for each individual product (it is blank by default). If you have a lot of SKUs this can be extremely time consuming, as you can only bulk edit fifty at a time, and each time you save, it starts you back over at the beginning of your list of products. There is no option (like in the products admin) to sort, filter, or bulk select more than one page of products. If you have 3000+ products like we do, expect to have to search, page by page for individual newly added products, only to be able to ‘fix’ one product and then start completely over from the beginning again to find and fix the next. These issues are the only reason for not giving a 4 or 5 star review.
Hi there,
Vance here from Shopify. Thanks for taking the time to leave a detailed review of the Google Channel. We truly appreciate your feedback. I'm going to send you an email to open up the lines of communication and address your concerns further.
Vance | Shopify
the app has a lot of bugs with it. the GTIN information is filled in completely and 2 days later it shows the data blank even though it is fully populated. The items not approved either lack a reason or has inaccurate information.
Definitely has brought quality customers to my page, still new and learning the ropes, but so far so great!!!
This app simply does not work. It creates a feed that gets 100% of the products rejected by Google Merchant Center.
Hey there,
Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up and receiving product errors. A member from our team will follow up with you in an email within the next few days to open up the lines of communication here so we can see if we can help you any further with getting the app set up and working for your store.
Chelsea l Shopify
Very disappointing app. Basic functionality does not work. Cannot sync GTIN, which is essential, cannot sync shipping pricing, resulting in account suspension, cannot sync product stock status, resulting in suspension, etc. Only thing it does do is sync products, which it seems to do fine... until the products are all disapproved...No help from Google or Shopify developers.
Hi there,
Thanks for reaching out with your feedback. My name is Vance and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.
Vance | Shopify Support
im for first time in the app i want to make my site get discovered and the generate more traffic to see my product which i will sell
Really enjoy the fluid mechanism in the app!really brings you up to speed on app quirks and nounces.