Reviews (9,099)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

January 28, 2021

Extremely user-friendly. Easy to understand simple to set up and essential. I would definitely recommend. Yes!

Racks of Royalty Boutique
United States
3 months using the app
February 3, 2020

This app is truly simple to set up and holds your hand along the way. You don't have to be a marketing expert to start bringing in new customers!

Waist Flair
United States
3 months using the app
November 4, 2023

gut

aakshop
Germany
3 months using the app
November 1, 2022

The Google sales channel integration is terrible. I received tons of errors, took the time to fix the errors, and still didn't get my products approved. Even if the products are listed as approved on Google Merchant Center, Google Sales Channel will say disapproved. For some items no errors are listed but still disapproved. I contacted customer service numerous times (both Shopify and Google), and it really seemed like they were also unsure how to fix the problem. Over weeks of emailing and chatting, they gave a range of possible solutions, all very different. However, even after following all of their advice (even if it seemed like it wouldn't work), my products were still not approved.

EMMA JEAN | Official Online Store
Japan
About 3 years using the app
Google LLC replied November 4, 2022

Hi there,

Thanks for reaching out with your feedback. My name is Vance and I work for Shopify Support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.

Vance | Shopify Support

April 3, 2020

It's a good app to have! easy and powerful. Just couple of click to make the products be on Google Shop

Unike Love
United States
3 months using the app
October 29, 2023

Muito bom

Inevoz
Brazil
3 months using the app
April 3, 2020

just connected. easy enough to connect. Connecting to promote the goods i'm offering through my store.

by Aeon
Canada
3 months using the app
September 8, 2021

None of our products have been approved. 250+ products have been in "pending" for months. We've submitted four tickets over the course of that time period and gotten no response. For the products that have not been approved, no reason is given by the app. I followed several Shopify tutorials, and I still cannot find the issue. One tutorial suggested that the app should tell me why certain products are not being approved, but that has not been our experience.

Emerson Fry
United States
About 3 years using the app
Google LLC replied September 10, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want you to get the support you need in regards to the issue you are facing with your products on the Google Channel. I'll be sending an email out to you shortly to explain some details. I look forward to communicating with you there.

Adil | Shopify

October 17, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app

FRAGILO
Egypt
3 months using the app
May 7, 2020

thanks for all thing you done to me! i like this app very much,so hope everything goes well with you !

diytshirt
China
3 months using the app