Google & YouTube , 7,850 reviews

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and user-friendly interface. They value its automatic product updates and personalized recommendations, which help reach a larger audience. The app's ability to provide insights, track conversions, and integrate with Google Shopping and YouTube ads is praised for driving business growth. Merchants also commend the responsive customer support and view the app as a key tool for optimizing marketing strategies and boosting sales.

September 20, 2022

Insanely difficult to use, the functionality is split between 3 different products and google can't take in feed data properly even though every field is filled out. really horrible customer support by a giant corporate giant that doesn't care about you whatsoever

woodtoybox
United States
Almost 2 years using the app
Google LLC replied September 22, 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing.

Vance | Shopify

June 5, 2020

Giải pháp công nghệ
thông minh toàn cầu luzxi hỗ trợ
doanh nghiệp vừa và nhỏ kinh doanh online và mở rộng toàn cầu.

Luzxi Fashion
Vietnam
About 2 months using the app
March 2, 2021

dadasdasdasdadasdadasddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

De Tuin-expert
Netherlands
About 2 months using the app
July 19, 2022

The main issue that we have is the GTIN missing issue, but apparently that's old news with the amount of reviews and the inability for the issue to be fixed. Either support doesn't have the authority to float this critical issue up, or there's a brick wall between Shopify and Google. Either way, not very reassuring. Through testing it has become pretty clear that either column for GTIN on the data being sent to GMC either has a bad naming convention or bad path way assignments as GMC will pull all other data but the UPC, which is on the data sheet going to GMC - it just gets read on the GMC side as a blank cell. The thing that is really irritating is that although we cant fix this ourselves, it cannot be that hard of a fix.

BOHO MAMA
Brazil
Almost 2 years using the app
Google LLC replied July 26, 2022

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the Google channel app. I'm sending you an email to open the lines of communication and offer further support.

Vance | Shopify

January 25, 2020

es muy buena herramienta para que nos encuentren en las busquedas organicas, google es la herramienta de busqueda mas usada a nivel global.

Colorshop Mexico
Mexico
About 2 months using the app
July 1, 2020

Es dauert etwas bis es eingerichtet ist, aber wenn es erstmal fertig ist, dann ist es wirklich stark.

dekoorial
Germany
Over 3 years using the app
April 9, 2021

Its simple to follow and the instruction were straightforward. The process was almost initiative and I did not encounter ay problems.

Goat Orders
United Kingdom
About 2 months using the app
Edited April 20, 2019

Helps get the API set up but have campaigns showing in Shopify which are no longer in Google Ads with no way of deleting it. Yet to use comprehensively.

Updated

Main Issues
1. Content API often fails to refresh meaning products expire and causing all sorts of issues - should at the very least offer the ability to click refresh all within Shopify but doesn't
2. If you have multiple shipping prices/bands - set up the shipping cost manually

Paws in Padstow
United Kingdom
Almost 4 years using the app
September 28, 2020

To set up Google product search for OTHA apparel. It was a pleasant experience to set up the ability to have my companies apparel post during a Google search.

OTHASHOP
United States
About 2 months using the app
May 12, 2021

No matter what question you may have at the moment, you can always find the answer. so many resources to help you out and lead the way for you!

MissPants
United States
About 2 months using the app