Reviews (9,099)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

July 2, 2020

I really like what this app does for me love it and I love what many options there are t help me grow with my business

Luxury gloss lips
United States
2 months using the app
September 4, 2023

It's excellent, so simple and straightforward all the way to setting it up!

Austrige
Canada
2 months using the app
March 9, 2020

Was very easy to get started! Step by step help. Currently waiting on items to be approved but overall very satisfied!

LaMeraSportswear
United States
2 months using the app
February 26, 2019

Terrible Terrible Terrible!!! Customer Service is the absolute worst. Nobody helps, all they tell you is to wait and wait. It's been over a month my products have been pending. This is ridiculous!

ElasticWaxCenter
United States
Almost 3 years using the app
Google LLC replied June 7, 2019

Thank you for providing us with feedback on the Google Shopping app! Products being stuck in the pending state for over the 10 day estimated timeframe can be quite frustrating. Google needs to review each product variant individually and Shopify has very little control the time frame. Our team is always looking at ways on improving the functionality of our apps your feedback is much appreciated!

Having said this, I have sent you an email to see if there is anything I can assist with. Hope to connect soon!

- Alex, Shopify Support

January 8, 2020

YELLOOOOOO0OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
LOVED VERY GOOD

Extra Shop Express
Brazil
2 months using the app
February 12, 2022

Have an ad test pending since Oct 2 2020. I can't delete it cant pause it google was no help when i reached out to them to attempt to have it removed. It states its waiting for their approval over a year later. Cant make a new ad because of this "pending" one. Totally useless app

Coastal Sea Treasures
United States
Almost 3 years using the app
Google LLC replied February 14, 2022

Hey there,

Adil here from Shopify. Thank you for providing that feedback. I'm sorry to hear of the issues you are having with setting up campaigns on the Google Channel. We do want to make sure that the channel is working as expected for you so I'm going to dig into this and follow up with you in an email.

Adil | Shopify

Edited December 12, 2019

I have used google shopping, its an amazing effort done by google to create such a platform, it has been very beneficial for me.

Flips+
Iraq
2 months using the app
July 16, 2020

Baru pertama kali coba apps ini semoga hasilnya memuaskan

Forget Me Not
Indonesia
Almost 3 years using the app
December 14, 2019

çok çabuk kuruldu ve herkese tavdiye ediyorum.uygulama harika.ama google ads bağlantısı olmadı bir türlü.uğraşıyorum bakalım çözeceğim yakın zamanda.çözülmezse uygulamayı kaldıracağım.aslında çok işime yarayacak.sorun düzelirse sitemi tanıtabileceğim

SHOPPİNGUSA.NET
United States
2 months using the app
December 1, 2019

Everything was easy to do and manage, I was able to work through all of the things I was required to do in order to have assistance with my marketing. Took less time than if I would have done it myself.

Crowned Items
United States
2 months using the app