Reviews (9,099)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

January 9, 2019

Under Google Ads Account it keeps showing me just one Google Ads account id that I don't want to use. How do I link it to another Ads account?

LuLu
United States
About 2 years using the app
January 4, 2021

Easy to setup, need a google merchant account. This helps me to reach out to customers and possible customers that shops on Google.

Wiredstyle
Norway
About 2 months using the app
June 8, 2020

Love google ads. Turned my business all the way around. It’s very easy to learn, also it’s very hands on

502streetwear
United States
About 2 months using the app
Edited February 1, 2021

The App will help me to get more customers on my store and i believe it also help to grow my company

E-FIT LUXURIES
South Africa
About 2 months using the app
Edited January 20, 2023

Impossible to synch our custom labels and other google fields since the end of december.
The guys at Shopify dev team should understand ASAP that fixing this issue with this app is a MANDATORY PRIORITY !
How could you guys ignore the STRATEGIC IMPORTANCE of Google Shopping for your customers being e-shop owners ?
It's been 3 weeks people are complaining here and all we read is "we'll get back to you sometime soon or later". SERIOUSLY ?

Your greedy top management must have fired far too many dev people !

If not solved before the end of next week, we'll switch all our shops to another platform were we might finally benefit from GA4 before the very very last day of UA support !

Pépites
France
About 2 years using the app
Google LLC replied January 29, 2023

Hi there,

Thanks for reaching out with your feedback. My name is Vance and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.

Vance | Shopify Support

October 23, 2020

muito bom, meio completo, mas vou aprendendo
muita informação para preencher, muita automação para aprender, mas acredito que eu dou conta

PVH CITY
Brazil
About 2 months using the app
September 14, 2023

This app doesn't allow me to complete the set up integration with google and YouTube. There is no easy way to contact google about this issue. If I cannot finish the setup or contact google for help, what is the point in having this app as an option to add to my site on Shopify?

August Moon Organics
United States
About 2 years using the app
Google LLC replied September 18, 2023

Hello there and thank you for taking the time to leave a review. First, we are sorry for any frustrations you encountered during the onboarding phase - that was certainly not our intention.

We do have a dedicated support team that is on standby to help you through any of the issues you are seeing. You can reach them at https://support.google.com/merchants/contact/shopify_3p_support_app

Our support team should be able to get you squared away. Thank you again for the feedback.

Edited November 28, 2021

Lyvisi Afriq Wear I moved to Shopify to see if I could get better traffic to my website through Google. I sell custom made goods and google has never worked with my website. Google continues to disapprove my merchant account. I feel that the entire process is a waste of my time, energy, and money.

Lyvisi Afriq Wear
United States
About 2 years using the app
Google LLC replied November 29, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you need in regards to the suspension you are getting. Although these suspensions are set by Google and they are best to direct you with this, I'll be sending an email out to you shortly to explain some details that could help. I look forward to communicating with you there.

Adil | Shopify

February 3, 2021

Very easy to connect with my other accounts. Thank you so much. Can’t wait for Google to make me rich.

The Humble Tumbleweed
United States
About 2 months using the app
June 24, 2020

It was user friendly. Unlike Facebook they have been a nightmare to set up. Now just hoping to sales

lab sisters
United States
About 2 months using the app