Google & YouTube , 7,784 reviews

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

Edited January 23, 2020

Had to try and set it up twice. Got frustrated, but by the second set-up, everything went smoothly. First set-up was operator error. Everything is syncing now and I am very pleased. Thank you Google Shopping!

Fur Baby's Online
United States
18 days using the app
December 23, 2022

non funziona tutti i miei prodotti vengono bloccati perchè c'è sempre qualcosas che non va è una pessima applicazione

ALBARO'
Italy
8 months using the app
April 25, 2020

Easy to use. Good for marketing. Reaches lots of customers. Everyone should use this app. Great for all kinds of businesses and especially small businesses. Google apps are the way to go for your company

J. Rae Threds Clothing
United States
18 days using the app
March 9, 2021

I used this app because I'm starting my bussines, I'll see how this works, I will let people know the results latter.

AUControls
United States
18 days using the app
October 31, 2021

It worked for two weeks very well. After that it stopped working. No visible reason. No exsisting troubleshooting site.

snow-water
Germany
8 months using the app
Google LLC replied November 2, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want you to get the support you need in regards to the issue you are facing with the Google Channel. I'll be sending an email out to you shortly to explain some details. I look forward to communicating with you there.

Adil | Shopify

October 10, 2019

Super confusing and unhelpful. Had to remove it and do things manually. Buggy and slow. Not easy to work with, save yourself time and do it yourself.

Sole Toscana
United States
8 months using the app
Google LLC replied October 14, 2019

Thank you for providing your feedback and I'm sorry to hear that you didn't find the Google Shopping app to be useful. I'd be interested to hear what you found difficult about the app, and if there's anything I can do to help - if indeed you'd be interested in using the app again in future.

I'll be sending an email shortly to touch base with you, so please look out for that and shoot me a reply if you'd like. Thanks again. -Victor, Shopify Support

February 19, 2020

I am figuring it out but so far it is easy to use. I hope it will provide good advertising and do more of the work automatically for me.

QuinceandIvy
United States
18 days using the app
November 28, 2020

The app is easy to use which I can appreciate. It gives me the information I need at my fingertips.

His and Hers Artistry
United States
9 months using the app
November 5, 2019

its really easy to connect thanks google i spent like 5 minutes and its way more easier then facebook ads

Arvaci
United States
18 days using the app
September 29, 2020

The app was easy to set up and I think it'll bring my business more traffic. There wasn't anything to dislike about this app. I believe that merchants should use the Google channel app.

Roselynne Gloss and Lip Products
United States
18 days using the app