Google & YouTube , 7,880 reviews

Overall rating
4.5
Counts per rating level
  • 70% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and user-friendly interface. They value its automatic product updates and personalized recommendations, which help reach a larger audience. The app's ability to provide insights, track conversions, and integrate with Google Shopping and YouTube ads is praised for driving business growth. Merchants also commend the responsive customer support and view the app as a key tool for optimizing marketing strategies and boosting sales.

October 17, 2020

it was fairly easy and straight forward. Although I wish there was a more information on how to setup without breaking rules. I.E I violated google ad law without realising but I didn't have guide on how to fix it or better yet to prevent that happening

HalfPrice Fitness And Beauty
United Kingdom
15 days using the app
September 21, 2020

Excellent service, very easy to use and manage. I love how you can customize your budget. Love it. I can't wait for the results.

Crismar’scloset
United States
15 days using the app
October 21, 2018

Not syncing with shopify and not user friendly, lots of errors, i would though Shopify and Google can work it together to make it easier for the users

Didi Bathroomware
United Kingdom
7 months using the app
November 11, 2019

Easy to set up have yet to report anything other than set up. But so far so good. No complaints!!!!!

Pascher Luxe
United Kingdom
15 days using the app
March 25, 2023

No support to assist with usage. Immediately got suspended for misrepresentation and upon trying to do the right thing and fix it was ablsolutely upable to get any form of assistance to find what the issue related to. Given up on google and will use other channels instead. Good to know Google like to support small businesses - Not!!! After such a terrible experience I am looking to move all paid services away from Google now.

Axe & Co Ltd
New Zealand
7 months using the app
Google LLC replied March 28, 2023

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We'd definitely like to support you wherever possible, so I'll be sending an email out to help where I can.

- Nate | Shopify

Edited July 27, 2020

This App is Pathetic , PLEASE DON'T FALL FOR IT BECAUSE IT IS FREE. i made that mistake. This app will give you NO WAY TO FIX ERRORS , you will have to hire individuals from other sites to correct errors in your feed. PLEASE DO YOURSELF FAVOR and install the "simprosys Feed app" . They give you option to bulk edit and you can add Gender , age , all that with a few Click easily and fix the error .SAVE YOURSELF HEADACHE please don't INSTALL THIS APP TO SET UP YOUR GOOGLE SHOPPING FEED.

Creativetiger
United States
7 months using the app
Google LLC replied September 1, 2020

Hey there!

Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with the Google Channel.

I would love to talk to you further and better understand the issues you were facing to see what we can do on our end and pass this feedback to our developers. I will send you an email to open up that line of communication!

Claire - Shopify

September 5, 2020

Really Easy! I couldn't believe my eyes... within 5 minutes I was all set-up! What an amazing tool to generate more leads!

PersonalizePrint
South Africa
15 days using the app
February 26, 2020

It was great, i love it.
i recommend each and every shop owner to use the google service , its great !

usdrone
Ghana
15 days using the app
October 3, 2020

it is free, but it kind frustrated me, better than some other you have to pay first,
We are living in a century where the world is becoming online like a small town.
Hope i can do this and gain more money to take for my family , poverty is very difficult .
Thanks

GreatShopLessPay
United States
15 days using the app
Edited July 11, 2020

this app was super easy to set up. just a few clicks and I was done. I'm using this app to help traffic to a newly launched store.

Mississippi MoonLight LLC
United States
7 months using the app