Reviews (9,101)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

April 14, 2021

I have not had time to fully form an opinion but have had traffic and contact from people who have seen my shop on Google

East of Eden Designs
United States
About 1 year using the app
December 19, 2019

Je utilise cette application pour pouvoir mais aider à avancer dans la gestion marketing de mon site web

LOVEMY-TECH
France
16 days using the app
April 9, 2018

It's not you. It's the app. I called Shopify support to see why google shopping was no longer working for me. There are a lot of things one could "try" but ultimately the API is broken. It's not working for anyone (as evidenced by the reviews here). So you're probably better off not spending a lot of time trying to get this thing to work.

Snatoms
United States
8 months using the app
June 6, 2020

Easy to install and configure. Yet to check how it will perform when setting the Marketing campaigns.

TopErgoDesk
United States
8 months using the app
October 20, 2021

Same issues. Does not work. Google requires GTIN codes and if left empty all your products will be disapproved. I create custom products and it doesn't work.

Natural For My Baby
United States
8 months using the app
Google LLC replied October 25, 2021

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing getting your products approved with Google. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can provide more information to help get this resolved.

Jason | Shopify

January 7, 2020

I had very good experience with google.
All information and material were very helpful.
I hope all thi will jelp my bussines to grow.
Thank you.

Toiletpaperholder
United States
16 days using the app
October 5, 2018

This does not function as a reliable ad service. I am paying more money, for less viability, and am unable to modify any of the options to optimize the products being sold. This needs to be corrected by Shopify as soon as possible. I am not able to access any of my old ads due to the update and have no means of correcting this with Google. How much did Google pay you to do this Shopify? I may have to move my store if this isn't corrected within the next few days. Not happy at all.

PouchWear
United States
8 months using the app
March 13, 2019

all the products expired because the was constantly stuck in pending mode. i wouldnt recommend using this app.

Southern Trapper
United States
8 months using the app
Google LLC replied April 12, 2019

Thank you for for taking the time to share your feedback with us after your experience with the Google Shopping app. I've reached out to you by email to see if we can help you get your products published and to make sure that your feedback is passed along to our developers. I look forward to hearing back from you! -Emma, Shopify Support

May 10, 2021

I use this app to get my products on the market, it would be nice if the import didn't take so long to publish!

loveluxjewelry
United States
16 days using the app
Edited November 17, 2018

It takes way more than 3-5 days for Google to approve ads. Shopify you should take down that claim if Google wont honor it. Dont bother contacting Shopify for support they will just refer you to Google then Google will refer you back to Shopify. Also atleast for me having hard time changing to manual bidding. Automatic bidding has robbed me with no conversions.

GW Direct Store
United States
8 months using the app