Reviews (9,104)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

August 30, 2020

ottima app per esperienza e fondamentale nel mio settore per come mi ha aiutato...................................................................................

scarspasshop
Italy
9 days using the app
August 5, 2022

Horrible app and horrible support from youtube. Successfully set up shop only to have no visible merch shelf on my videos. They told me to disconnect shop and then reconnect, which has proven to be impossible.

Tsutomu Lures
United States
9 days using the app
Google LLC replied August 11, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Google channel on your store and leave a review. It sounds like you may be having an issue with setting up the Youtube section of the channel. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.

Charlotte | Shopify

October 27, 2020

ITS EVERY EASY TO USE AND IT HELPS A LOT, PROMOTES YOUR business REALLY FAST BELIEVE ME IT HELPED MY SALES GO UP

ALWAYS ACTIVE FOR U
Canada
About 14 hours using the app
November 23, 2020

easy to set up even for a beginner! It took me step by step and I appreciated that because it takes a bit of courage to start an ad campaign. Thank you!

Boom Bros Apparel
United States
About 13 hours using the app
April 27, 2020

it was easy i just follow the steps, Now i hope it will help grow my startup business during this unprecedented time. Hop it will offer free add for my listing.

therizq
United States
8 days using the app
December 18, 2020

it is easy to follow up , except the processing to be frozen a while and I ask for help , it was completely solve, however, the function is easy to follow up , thank you

allofpurses.com
United States
About 13 hours using the app
March 8, 2018

Why i cannot bulk choose category?

Narimano Watches
Azerbaijan
18 days using the app
June 17, 2019

I was really hoping this would be an easy way into Google advertising. But no, I keep getting daily emails to say catalogue is not approved (even though I deleted the app a week ago). There is a barcode issue which I apparently can't do anything about because it's a clash with the ebay app setup. Surely I'm not the only one who uses Google and Ebay? Hoping there is a workaround available soon and I will try again.

Collombatti Naturals
Australia
8 days using the app
Google LLC replied June 17, 2019

Thanks for sharing your feedback about the Google Shopping app!

We're sorry to hear you experienced issues connecting both the eBay and Google sales channels to your Shopify store. Google requires that all products on their sales channel have a unique product identifier added to the product barcode, and you can read more about this here: https://help.shopify.com/en/manual/apps/apps-by-shopify/google-shopping-app/adding-product-data#product-requirements

That said, I'd like to look into this further with you. I’ve followed up with you via email, and I hope to hear back from you soon! - Lauren, Shopify Support

March 5, 2020

I found the ease of set up refreshing. It would be nice to have a little more hand holding in initial setting up an ad campaign

MichaelD’s Please
United States
8 days using the app
April 14, 2018

terrible update, products that used to sync to the google shopping don't sync anymore - search products on google shopping and it says shipping cost is $80, says products that are not approved are missing barcodes add barcodes and still not approved so much manual work to fix errors and nothing works like it used to, then it tells me i don't have a sitemap, like whoever decided to update this app needs to be fired because it was working perfectly fine before, this update sucks

Sams Medical Supply
United States
17 days using the app