Reviews (8,856)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

January 10, 2020

Easy to set up. Works well getting our motorcycle parts out there to the people searching for rare, Vintage Ducati Bevel parts for late 70's and early 80's.

HdesaUSA
United States
About 5 hours using the app
September 11, 2018

This app is SO Bad. I regret greatly that i removed the old version of Google Shopping. Shopify is no help either.

You can't search for products in Google Shopping app and you can't search for categories. :/

Gellak.dk
Denmark
3 days using the app
March 23, 2020

Easy to use! I have never set up an account like this before, and this was very easy to install and start the process.

U Storage Online Moving Store
United States
About 5 hours using the app
March 23, 2021

so far so good. it seems to integrate with the shopify features pretty seamlessly. My store sells products that you wanna keep secret because its personal. I dont like that i have to put my email address on my website.

Hotmessmomma
Canada
3 days using the app
November 8, 2018

Great for brands that have the money to pay for Google Shopping. I am yet to explore the features that this service offers, however, because it is paid, it might be too expensive for a small business to compete with the big guys. Good luck to anyone who gives it try :)

Kaimala jewels
Australia
3 days using the app
April 20, 2021

Great instructions and guidelines to help improve our business and website.
Great step by step guidelins

Brand Tec
Canada
About 5 hours using the app
August 4, 2020

I used this app to collect data about my store and sell products online through Google Ads. There is some problem still.

Lingerie Wild
India
3 days using the app
March 3, 2021

With help from a Google chat with Lester, we were successful in getting our products on Google. Thanks.

Easterngiftshop
United States
3 days using the app
September 5, 2019

Not good at all. Some people's stores will have products that this app will work fine on but for many this is useless. So many errors with no help to solve. Shopify help is useless with this app. The Shopify Academy training makes you think that this app just works and you get the desired result. Not true. A super-lazy effort on this app, on training in the academy and on support. Trying this Google Shopping App just wasted my valuable time trying to understand it and to make it work. I've uninstalled it and gotten Google Shopping Feed. Works much better and has software that fixes all the errors. Just check their support for how to use that software. Their support people know everything and will answer your email in less than an hour.

Kester's Canine Kiosk
Australia
3 days using the app
Google LLC replied September 24, 2019

Thank you for taking the time to write your review and leave your feedback, and I'm sorry to hear that you've had this experience with the Google Shopping app. Merchants do sometimes run into problems during set up and I apologize if you felt that you did not get the necessary support from us during this time. I'm glad to hear that you've found another app that works for you and thank you again for providing this feedback to us. -Victor, Shopify Support

Edited February 8, 2019

Shopify is forcing us to use this app when the 'unsupported' version met our needs. After being forced to delete the old version and upload the new version, I now have to wait 10 days for my products to be approved. Is Shopify going to foot the bill for lost sales?

Gifts for Animal Lovers
United Kingdom
3 days using the app
Google LLC replied June 6, 2019

Thanks for taking the time to share this feedback about the Google Shopping app! The approval time for products is outlined by Google since they are doing the review. If there are products stuck in pending beyond this timeframe, Shopify Support can take a look for you!

I followed up with you via email to see if there is anything we can assist with and I will share any feedback with our development team. I look forward to hearing back from you!

- Alex, Shopify Support