Reviews (515)

Overall rating
4.4
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy integration with Shopify, offering a broad range of high-quality products like throw pillows, mugs, and apparel. They highlight the user-friendly platform, fast shipping, and excellent print quality. Additionally, responsive customer service and valuable educational resources are noted for enhancing business growth and expanding product offerings efficiently.

October 6, 2020

Great quality, on-time shipment, phenomenal selection. They could improve by shipping multiple items in one shipment to save on shipping costs. I will still continue to use their service and I highly recommend.

KAMEI
Canada
About 1 month using the app
Gooten replied October 9, 2020

Hi there, thank you so much for taking the time to leave a review. We are so glad to hear you are satisfied with our services, and look forward to continuing to work with you. Thanks for being a Gooten partner!

May 19, 2023

I recently had the pleasure of working with Print on Design, and I am absolutely thrilled with the exceptional results they delivered. From start to finish, the entire experience was seamless and professional, leaving me with a high-quality print product that exceeded my expectations.

First and foremost, the team at Gooten showcased an impressive level of expertise and creativity. They listened attentively to my vision and requirements, providing valuable insights and suggestions that enhanced the final design. Their attention to detail and understanding of aesthetics truly set them apart.

Kaktusware
India
About 1 month using the app
Gooten replied May 22, 2023

Hi Kaktusware! Thank you for taking the time to leave us a review. We are so glad you are liking our service thus far and are excited to continue our partnership in the future.

December 5, 2018

They are always very responsive to my inquires and I appreciate that so much!. Thank you Gooten for showing that you care.

Vintage Virgin Islands
United States
About 1 month using the app
August 27, 2020

I think there is a lot of good products to choose from to make a great design , nevertheless I haven´t seen any finish product yet. So I am relying on the quality. I love that there is a many products on the catalog and I hope that the product offering continues to grow so that I can continue designing.

www.moggynook.com
United States
11 months using the app
Gooten replied September 1, 2020

Hi there, thanks for taking the time to leave a review! We're happy to hear that you are liking the product selection so far. You will love the finished products once you see them! We're always adding fun, new products to our catalog, so stay tuned to see what we add next! Thanks again, we look forward to continuing to work with you as a Gooten partner!

February 5, 2021

Gooten has great products that arrive quickly. We had an issue with an order and they responded right away and took care of it. Definitely recommend their services!

Outfit My Dog
United States
30 days using the app
Gooten replied February 9, 2021

Hi there! Thank you so much for leaving us a review! We are thrilled to hear our customer support was helpful and quick to get back to you. We, too, think so highly of them. Thank you for working with us!

December 21, 2020

This is an impressive app. Replaced printful with this and i don't miss it. Especially love the cheaper product availability .

The Don't Stop Brand
Canada
29 days using the app
Gooten replied December 22, 2020

Thanks so much for the great review! We're thrilled to hear that we are able to fulfill all your print on demand needs. Thanks for choosing Gooten, we look forward to continuing to work with you!

Edited May 6, 2020

Easily the best POD app and company out there. I wouldn't use anyone else. Support is great, production is fast, and they are always happy to help correct issues and problems that may arise. I love working with them.

Farmhouse Sign Co
United States
29 days using the app
Gooten replied June 19, 2020

Hi, thank you for your review! We appreciate your kind words and feedback. Happy to hear that you enjoy using Gooten!

April 21, 2021

One of the best POD apps! Nice interface, excellent quality products, and super fast shipping! My customers were really satisfied with the order. Definitely recommended

Serrance Official
United States
29 days using the app
Gooten replied April 27, 2021

Thank you for the feedback! We love to hear of your positive experience working with us! We are looking forward to working with you more! Thank you for scaling with Gooten!

Edited April 27, 2020

Their mug printing and the size of prints they can do on garments is really nice. The biggest problem is their customer service. It takes forever to get a response and if you don’t respond within 12hrs of their response your ticket gets closed. This wouldn’t be a big deal if it happened once or twice but it happens every time. There was one particular issue that really made me rethink their platform, was when I had a T-shirt up for sale. I had a customer buy it but noticed nothing happened on the order for a few days. I emailed 3 times before getting a response. After finally getting a response almost a week and half later, they took an additional week just to tell me the item was discontinued and i would have to make a new item to replace the discontinued item. When asked why no one told me that products where being discontinued I got a “we don’t know” reply.

Anyways If you just want to make mugs then use them. If not be willing to deal with a lot of issues

+FRESH.i.AM+
United States
Almost 2 years using the app
April 3, 2023

I just started adding Gooten products to my Shopify store a few weeks ago. The process is fairly simple. The mock-ups looks great. I have already gotten sales. It’s great that I can add custom items to my shop without the huge cost of inventory, equipment & large minimums. So far, the quality of products have been great!

Thistle & Grace
United States
28 days using the app
Gooten replied May 19, 2023

Hi there and thank you so much for leaving us a review! We are so happy to hear you would recommend us! As always, we value getting feedback to learn of ways we are able to improve so thank you for taking the time to provide us with this! We are happy to hear you are having a positive experience and enjoying the ease to access design on multiple products. We look forward to working with you more!