Gooten: Print on Demand , 485 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this print-on-demand app for its user-friendly interface, wide range of high-quality products, and competitive pricing. It's praised for its seamless integration with Shopify and diverse customization options. Many highlight the responsive customer service and fast shipping times. Unique features such as customized neck labels for sweatshirts and hoodies are also noted. The app is described as easy to install and integrates well with Shopify.
Refine
-
By rating
I've found Gooten easy to work with and I like the selection of products because it has more colors of the same atules I find elsewhere. So far, I've only placed an order for myself to check quality. I like what I've received so far and plan to add items to my store.
Thank you for your review! We are glad to know that you're satisfied with our product and our service. Looking forward to working with you more!
Just started using the app, but my first impression is pretty good. Their mockup generator is very intuitive and they have a great selection of products to choose from
Hey there! Thank you for your review. We love to hear of good first impressions and positive experiences. We look forward to working with you more!
I was using Gooten when I first started. I decided to remove them from my store because it was getting too costly troublesome whenever I was dealing with shipping and setting up the back-end rates. Advanced Shipping Rules helped, but I was cornered into paying a real premium for something that comes with Shopify already. Printful and other suppliers have their API connected to Shopify, so the shipping already gets calculated when customers place the orders. Simple! And that is how Gooten should work. Until they get with the times, I will be using other suppliers. UPDATE: After one year since Shopify updated its backend to allow automated rates, Gooten still has not taken advantage of this feature. If I choose to use them, I will have to spend upwards of $60 per month to use Advanced Shipping Rules.
Hey there, thank you for taking the time to leave feedback. We will pass this along to the team to discuss, as we are always looking for ways to better serve our partners. If you have any other questions on shipping, please feel free to reach out as well! Thank you.
Have a problem with an order on a Friday? Wait until Monday for an answer. Have a problem on a Teusday wait 24 hours. This business model isn't viable without quick support, be sure to use a fulfillment app that has responsive support, not GOOTEN.
I've only used Gooten for their canvas products and am very happy with the quality, pricing and shipping times. Support sometimes feels like they do not really listen and just respond with templates. But overall I'm happy with their service.
Hey there! Thank you for writing us a review, we always appreciate feedback. We are happy to hear you enjoy some of our most valued aspects. For future reference, our customer support team has an SLA of 72 business hours and are able to respond from Monday to Friday 9AM-5PM EST. We hope this helps. Thank you for being a Gooten partner!
Seamless integration. Love the automated out of stock functionality, a huge time saver when your store has a large range of products with multiple variations.
Thank you for taking the time to leave us a review. We are so happy to hear that you are enjoying being a Gooten partner. We look forward to continuing to work with you!
I really enjoyed using gooten in creating some of the items I added to my mother's day gift special collections. It had a lot of product in their catalog that are not too frequent anywhere else.
I loved using it a lot
Thank you gooten.
Hi there! Thank you so much for leaving us a review. We love to hear the experience of working with us has been positive with us! Thank you so much for scaling your shop with Gooten! We look forward to continuing to work with you.
I used this app to add products to my website. They have quite a few of the basic products, not anything that pops out from the rest. A little hard to edit designs as well. But the options to link to shopify is good.
Hey there, thanks for taking the time to leave a review! We're glad to hear that you are satisfied with Gooten, and we look forward to continuing to work with you!
The app installation was straightforward once I read the instructions. They have a wide range of products, including some that I haven't seen on other print-on-demand apps. I would like them to add ways my customers can automatically add personalization to the order, but so far, Great app.
Hi there! Thanks so much for leaving us a review! We appreciate your feedback and we are thrilled to hear you have enjoyed your experience with us. We love offering a wide variety of products for our partners and are always adding fun new additions to the catalog. Thank you for scaling with Gooten!
Great app, easy to navigate and awesome prices. Highly recommend. If your starting out and want an easy to use app this is the one.