Overall rating
4.4
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand app for its user-friendly interface, quick setup, and seamless Shopify integration. They value the wide variety of unique, high-quality products and competitive pricing for better profit margins. The free version, easy design guides, and simple installation process are also praised. Merchants commend the responsive customer service and the app's performance during high-demand periods, along with its shipping times.

August 30, 2020

I am now to Gooten, but I am quickly becoming a huge fan! They are fast, responsive and have a great selection.

Ready The People
United States
About 1 month using the app
Gooten replied September 1, 2020

Hey there, we're so glad to hear that you are enjoying your experience so far! Thanks for being a Gooten partner, we look forward to continuing to work with you and provide you with a great selection of products.

Edited January 18, 2021

I liked how easy it was to design my own products, but I think it would be better if we were supplied with more mockup images to post to our own store. Additionally, a lot of my customers are not based in the United States and shipping can get very expensive, especially if they order more than one type of product.

BTS Love Lights
United States
2 months using the app
Gooten replied January 19, 2021

Hi there! Thank you for leaving us a review. We like to hear the feedback from our partners to give us some ideas to see how we can improve. Thank you for taking the time to give us your feedback! We hope to work with you again soon!

March 29, 2021

I ordered two pet bandanas, both of which were two different sizes and neither of which were the size listed on the website. I reached out to support, and they were apologetic and offered to send replacements (the only reason I'm not giving a 1-star review). However, I won't be using Gooten products in my shopify store now because I can't trust consistency in their products for my customers.

KittyCatGO
United States
2 months using the app
Gooten replied May 21, 2021

Hey there! We are very sorry to hear about your experience. We understand your concern regarding our product support, it helps us a lot to hear about these types of issues and experiences so we know how to help you and how to better ourselves for the future. Thank you for your patience as we work this out.

April 2, 2021

So far so good! The team at Gooten has been very responsive and the integration has been seamless. I look forward to continuing doing business with Gooten!

KISS ME I'M VACCINATED
United States
2 days using the app
Gooten replied April 12, 2021

Hey there! Thank you for writing us a review and congratulations on your vaccination(s)! We are so happy to have you on board with us and look forward to working with you again!

September 23, 2019

They take FOREVER to ship, and the product arrived damaged (Bent paper, was obviously no from shipping) and the print had red lines around the text. Very disappointed in not only the time frame but the product.

SimplySaidPaperCo
Canada
About 1 month using the app
December 2, 2022

This app had great products to personalize and for my customers to make their own. They carry a wide variety and it's made of quality material. Their turnaround time is amazing as well as their customer service. I would absolutely recommend this as a great addition to your store.

JennsWorld
United States
2 days using the app
January 31, 2022

Gooten is a great app with a strong integration with Shopify. It's simple to set up and configure and their fulfillment prices are reasonable. Shipping costs occasionally make it prohibitive to use them, especially for small card-based products, but for larger packages their bulk discounts are good.

Count Your Smiles
United States
21 days using the app
October 29, 2020

It is not the best application I've seen so far but I was able to manage and connect my store with Shopify. I like the fact that it offers a variety of some goodies that aren't in other POD stores.

gloryficashop
United States
21 days using the app
Gooten replied November 12, 2020

Hey there! Thank you for leaving a review. We work so hard to provide a broad variety of products for our catalog so we are happy to hear you are enjoying our options. Thank you for being a Gooten partner and we look forward to working with you more!

February 19, 2021

I used the app to print canvases. It's been a pretty seamless experience thus far, I can't complain.

Desprints
Canada
18 days using the app
Gooten replied February 22, 2021

Hi there! Thank you so much for leaving us a review. We are thrilled to hear your experience has been positive for the time you have been working with us and look forward to hearing more about your experience. Thank you for going with Gooten!

May 5, 2021

Loving Gotten thus far! There customer and client support team is super fast and responsive. Really have to give it to them for their flexibility and support as well as the quality of their products.

Fanjoy
United States
16 days using the app
Gooten replied May 7, 2021

Hi there! Thank you for taking the time to leave us a review. We appreciate all the feedback we can. We are thrilled to hear that our customer support team assisted you quickly and efficiently. We are looking forward to working with you more!