Reviews (515)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its easy integration with Shopify, offering a broad range of high-quality products like throw pillows, mugs, and apparel. They highlight the user-friendly platform, fast shipping, and excellent print quality. Additionally, responsive customer service and valuable educational resources are noted for enhancing business growth and expanding product offerings efficiently.
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Easy integration and setup with my store. I really like that the product catalogue is extensive. I wish the shipping was a little more reasonable for smaller items.
Hi there, thank you so much for taking the time to leave a review. We're so glad you are satisfied with the product selection! We look forward to continuing to work with you.
great selection and prices, especially for phone cases and I like that they have the bio cases, though I wish they had them in the black as well. The tee generator is a tad bit wonky to use. It should auto fit files to every size and it is hard to maneuver the file image on the product and i wish there were more tee selections. Great app overall and has all you need to run a print on demand shop.
We appreciate your feedback, Everwolves! We are glad to know that you're satisfied with our product and our service. Our team is constantly striving to increase our catalog offering and will be sure to send them your recommendations. Looking forward to working with you more!
I've ordered samples of mugs, bandanas and a 5x7 canvas wrap print, and all have come out well. The mugs are high quality. I can see how t-shirts would be a nightmare to sell through Gooten given the mockup and variant challenges, but give it a chance if you're selling something with only one or two sizes and no other variations. The prices are lower than anything else I've found. Shipping costs are complex but again can be gotten around if your store and variants aren't complex.
Gooten has pretty good quality printing. Their stock apparel is pretty good material as well. The only problem I've had is products can sit as "shipped" status for days before it actually reaches the carrier. (UPS, USPS, FEDEX, DHL)
Hi there, thank you so much for your review! We are glad you are please with the quality and selection. We are working towards more transparency with our partners on issues such as shipping, and are always implementing ways to better serve our partners!
What a bad mockup generator pictures looks so bad and ugly i don't know how someone can tell that they have been able to sell something with those poor pictures ! We don't even recognize the products...
Gooten was supposed to be my savior....but:
- Orders took over 2-3 weeks to get fulfilled (Yes I understand Covid was an aspect)
- They Shipped the wrong products! - Customers received items that I don't even have listed on my store
- Little to no customer support.
I can live with the slower shipping as it's POD. However I can't justify waiting 2 weeks then the customer receiving the wrong product - that is just unacceptable!
Hi there, we are sorry to hear about your experience and deeply apologize for the lack of response on our end. We have recently increased our customer support staff as well as implemented new ways to better serve our partners. Since we have hired many new staff members to keep up with the demand, customer support times are currently back to normal. Please reach out to us if you would like more information or if we can further assist you. We would love to make this right and earn back your trust. Thank you.
Great selection of products and tees with good competitive prices. Easy to use interface and a robust production network including internationally. The one issue for me personally is not having an easy way to moving and manipulating the art around the print area on the shirts and not having a second mock up where the shirt is shown on a model. There is also no png option for the mock up so the background is transparent.
Hi, we're so glad to hear that you are enjoying your experience with Gooten so far! We love offering a wide variety of products for our partners at affordable rates and are always adding fun new additions to the catalog. On the note of designing and mockups, we are always looking for great new ways to make our service more user friendly, and will pass this feedback along to the team for future platform updates. Thanks so much for taking the time to leave us a review, and thank you for being a Gooten partner!
We love Gooten have products others POD dont have, like the acrylics blocks, canvas, pack folded cards and yoga mats... And we loved how our designs look.
Hey there, thanks so much for taking the time to leave a review! We're so glad to hear you are liking the product selection. Thanks for being a Gooten partner!
We are new to this whole thing, and it's been great to go to Gooten's website and find all the products we need, plus guides on how to setup a store and how to be successful. They have been a wonderful company to work with so far!
Thank you!
Thank you for your review! We've enjoyed working with you too and look forward to our continued partnership!
I used this app to create garden flags for my site. The integration and set up was extremely easy. The actual product is great. Printing looks awesome. Zero complaints and I’ve already recommended to friends.
Hi there and thank you for leaving us a review! We so appreciate you. We are thrilled to hear you've had a positive experience with us and we thank you for recommending us to friends! We are happy you chose to scale with Gooten!