Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive features including loyalty programs, referrals, rewards, reviews, and wishlist capabilities, which significantly boost user engagement and revenue. It is noted for its cost-effectiveness and ease of use, with functionalities like auto discounts and VIP tiers that simplify customization. Exceptional customer support is frequently highlighted, with staff ready to make custom code adjustments and provide efficient service. The app's integration with tools like Klaviyo and its multilingual support are also major advantages, enhancing its utility for a diverse range of online stores.

July 18, 2023

Really helpful team. Growave is quite complicated to set up, but it seems to be the best in the market and it offers a lot of value. I've just set mine up with the help of their team.

Authentic House
United Kingdom
8 months using the app
Growave replied July 20, 2023

Hey Authentic House Team,

Thank you so much for your amazing 5-star review. We are absolutely thrilled to receive feedback about our app and the support we provide. Your trust means the world to us. Our Team is always here to provide exceptional service. 🤩

Please do not hesitate to reach out to us at any time if there is anything we can do for you. 🙏🏻

Adil-Ai,
Growave Support Team✨!

April 19, 2023

Over the past 3 weeks, my team has been actively involved in the launch of a loyalty program.

Thanks to the Growave team for always responding quickly and trying to help with any task that came up along the way.

Thank you

Anywell
United Kingdom
8 months using the app
Growave replied April 19, 2023

Dear Anywell team,

Thank you for taking the time to share your positive experience with the Growave app 🥰. We are thrilled to hear that our team was able to provide you with the support and assistance you needed throughout the process.

At Growave, we pride ourselves on our commitment to customer satisfaction, and we are delighted to have met your expectations 🤗.

April 18, 2022

Smooth communication and great support ! An all-in-one app for useful features for an e-shop. I personally recommend. Looking forward for the further Growave development.

Your J Beauty
Japan
8 months using the app
Growave replied April 19, 2022

Hey Your J-beauty team,

Thank you very much for your kind words 😍.

We truly appreciate you as our customer, thank you for using our app and leaving such a positive review ✨.
We take every feedback into account because our customers are the number one priority to all of our staff 🙌.
We are glad to be helpful to you and we are always happy to help you 😊.

Once again we are grateful for clients like you and hope you stick with us for years to come 🤗!

March 20, 2023

Sehr guter Kundensupport! Antwortet sehr schnell! Die Funktionen der App kann ich nur empfehlen. Ich bin sehr zufrieden. Preis Leistung super!

Watch Bandery
Germany
8 months using the app
Growave replied March 21, 2023

Dear Watch Bandery Team!

Thank you so much for your review 😊.

We are always happy to assist you to build your business. It really thrills us to know that we could help you to achieve your goals.

Please, do not hesitate to reach us anytime ✨.

January 10, 2023

We've had Growave running for a while now but only just got around to really deepdiving into it and marketing to our customers. I had to prove all the functionality before I sent emails and got myself into a pickle.
So after playing with it I had a few questions on how it ran properly and the support person was very patient with my investigation and we were able to answer all the questions I had.
There's definitely some functionality which would make the platform better but you need to understand what each version you're paying for offers.
So far so good!

Tonight We Dine
United States
8 months using the app
Growave replied January 10, 2023

Hi, Tonight We Dine team,

Thank you a lot for the high rate of our team as well as our app, it is highly appreciated by us!🙏
We do our best to make the experience with Growave easy, and our customer support and developers team are always ready to support you with any requests that might arise.
We hope for a long and productive collaboration. 💖

Happy Growaving!⭐

October 4, 2019

Excellent customer service! The Growave Team gives 100% even if I'm currently just on a free plan. They basically made everything work for me. Couldn't have done it without them.

Mama Finds Bliss
Philippines
8 months using the app
January 8, 2019

This app was exactly what I needed for my online store to have a community-like experience. I can't say this enough, but the customer service on top of that is absolutely outstanding! I would highly recommend this app.

Jungl
Canada
8 months using the app
July 22, 2020

So far so good - awesome quick, flexible and thorough support! Ready to try out some of the other offerings (started with Wishlist).

Rebecca Overmann
United States
8 months using the app
Growave replied July 23, 2020

Thank you for making our day so special with such a wonderful review! Yay! We are excited to see our Wishlist on your store! :)

After reviewing your store, we believe that the next thing you should pay attention to is our Reviews which is a key component of strengthening stores' social proof. Moreover, it actually increases sales, builds your credibility, Improves SEO, drives traffic to a website, and can help you spread your brand.
If you're moving from another platform and already have any existing reviews, we'll take care of their transfer into Growave for you.

On top of it, we will definitely take into account the minimalist style of your store and make sure that our widgets are clean, austerity, and concise when integrating them. ;)

Ping us if you are interested, we are just a message away!

Edited September 9, 2020

does this app work with the empire theme on shopify? I used it for the debut theme and it worked well, but now that i've changed the theme i dont see it anymore. Customer service is good, someone reached out to me immediately to assist me with this!

Green Club
United States
8 months using the app
Growave replied September 9, 2020

Thanks for your feedback!

Growave works with any theme on Shopify. It lets you change colors, backgrounds to fit your branding color and design.

In case of switching themes, our files need to be re-integrated into the current theme.

We always reach out to inform customers about it and once we have merchant's confirmation we will re-integrate our files in no time :)

February 10, 2017

These dudes are awesome! Cant beat the support. App is a bit tricky to set up, but only bc its capable of so much and has so many options. I highly recommend!

Trendytrinket
United States
8 months using the app