Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for consolidating loyalty programs, wishlists, reviews, and referral programs into one platform, leading to increased revenue and customer engagement. The app's seamless integration with Shopify and its responsive customer support are highly valued. Some merchants have reported issues with the review migration service, but frequent updates show a commitment to improvement. The app is also praised for its affordability and value for money.

February 24, 2021

Amazing service!!! They could solve every Problem I had and also managed to change some Design issues. Perfect! Can totally recommend! :)

Indie and Naia
Germany
7 months using the app
Growave replied February 26, 2021

Thank you so much for leaving five-star review team at Indie and Naia,

If you could see the delight on our faces now 😁, we are overjoyed that we have exceeded your expectations and made you feel happy. Our assistance does not end here, if anything comes up, please don’t hesitate to contact us.💞

November 19, 2014

Great app and easy to install, even the developer will help you if you can't. A+ support
Thank you

Mad Nerd
United States
7 months using the app
February 10, 2021

Where do I begin, I can't write in words how thankful I am for their customer service. First of all, the reason I choose Growave for our website's Wishlist function is because the clean and tasteful design. They let us customise Typeface and colours to match the look of our website. The other apps have clunky, messy border and box that can't be edited out. Growave let you go bare and minimal if you want to. The integration could be done by yourself, but in my case it doesn't work. Tattu and her team wasted no time in replying and help integrated the whole Wishlist system into my site over the a couple days. One thing to take note is, you might want to check what it's going to look like when the whole Wishlist system is installed into your header menu. In my case, the dropdown of 'My account' wasn't really necessary, so Tattu and her team quickly help me removed them. There are other problems where Growave's snippet crashed with my Theme's widget (in this case, the mobile search bar). But the point is you can always count Growave's customer service team to be the most responsive, sympathetic and effective problem-solving oriented team ever. The apps has its flaws (the integrations and codings are not that simple to do for non-developers), but the design and customer service outweighs that problems greatly. I appreciate that a lot. They also have many interesting and useful apps I hope to come back and install later, may be for a pro plan when our store expands. You just want to do business with them after witnessing their amazing service for the whole week with only free plan. Go for it!

Sugar & Cream Vintage
Thailand
7 months using the app
Growave replied February 10, 2021

Words cannot describe how grateful we are for such a genuine and amazing review. While Sugar & Cream Vintage places stars next to Gorwave, your team is our real star. Most people don't bother to leave reviews about positive experiences non incentivized, and that's what makes you the star. 🌟

We are beyond happy that you are loving our Wishlist app. For you to name the design of our Wishlists “clean and tasteful” - is the best compliment! Besides that, widgets and colors can be easily customized & edited from the admin panel.

It is not hard to imagine how hard it might seem to start using something new, but no need to worry, because our support team is always there to assist our beloved customers in any matter they have. 😇

We always try to respond and fulfill requests as quickly as possible and the fact that you called our customer service the most responsive, sympathetic and effective problem-solving oriented team ever - just made our day and put smiles on our hearts. ❤️ It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well.

It was such a pleasure for us to work with your team and we cannot wait to see your store to grow even bigger! 😍 Please be sure to come back and try out other interesting and useful apps of Growave. We are looking forward to working with you again! ✨

Best regards & take care. 💖

November 20, 2014

I have worked very closely with socialshopwave developers. They are very flexible, responsive and helpful in fixing integration issue including the ones coming from my our website HTML/CSS.

The concept of social login, faves, following up the users and checking out other users' profiles. Very cool ideas and helpful in putting up a user/customer community!

Above all - it's all FREE!!!

WTG, guys!

Gurinder Creations
India
7 months using the app
Edited November 25, 2018

Apps work really well and staff respond to any inquiries fast. Kalys, who has been our contact has been very helpful.

dressxox.com.au
Australia
7 months using the app
March 19, 2021

Growave has been a wonderful partner for our business, as we launch our loyalty program! They have fantastic follow-up, customer service, and have helped us customize the app to our branding! FIVE STARS FOR GROWAVE!!!

Passionately Rivalicious
United States
7 months using the app
Growave replied March 22, 2021

Greetings of the day team at Passionately Rivalicious,

We will never thank you enough for leaving such an invaluable review. Your thoughtfulness is a gift we will always treasure🙏❤️.

It has been an immense pleasure serving you all through this time. If there is anything else we can do to assist, please don’t hesitate to contact us🤗.

June 11, 2021

I'm really amazed with the support team from Growave. They really help you, they explain everything so you get all the info you need, they solve all the problems and doubts you have as soon as they can, and I really appreciate that. They are so nice too!
Besides, the app works perfectly and it has so many options that allows you to do whatever you want!
Congrats to the team :)

Soy Tendencia
Chile
7 months using the app
Growave replied June 16, 2021

Sing and Shine, Soy Tendencia🌞.

We are super happy that you have experienced fast and helpful customer service from our team. It’s only when we receive such positive feedback do we rest knowing that we have done our jobs well.

Whole Growave works on providing you with the best available features for a successful e-commerce business and the key principles for us are Quality and Speed. We are glad you mentioned them and were helpful to other merchants who will read your words.

Thanks again. We will strive to constantly deliver great experiences. ✨

Edited April 12, 2022

Growave offers excellent support. Especially Alex among others who has been helping us with getting our website perfect. I have been using Growave for Reviews, Wishlist, Instagram Shopping, Social Login and Rewards. Definitely the most understanding support team that I have ever come across in this space. Growave as an app is good and integrates well with our theme. We of course would like some additional features, and Growave is working with us to accommodate this. I think if this keeps up we will definitely keep this app for the long haul. Thanks Growave!

Shapewear USA
United States
7 months using the app
Growave replied April 12, 2022

Hiya!🥳

There are not enough words to express my gratitude towards you team at Shapewear USA,

You have been always cooperative and amazingly patient and it was only our pleasure to fulfill your requirements. We highly value your feedback and would love to let you know that we are trying hard to get things keeping up all the time.

It is true that we only get motivated by these insightful review, thank you so much for that. ❤️

Aspire to serve you in excellent manner every single day!

January 22, 2020

Great app with lot of options. Best team we ever met on app developer side. Fast and friendly support.

IGN Shop
Hungary
7 months using the app
June 16, 2017

This app is a must have for any shopify store, SocialShopWave's elegant yet powerful codes are incredible and their unified suite dashboard is extremely helpful/useful, it's an all-in-one great package! To top it off their support team is amazing - Thanks Kalys you're the man!

Endevz
Hong Kong SAR
7 months using the app