Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for consolidating loyalty programs, wishlists, reviews, and referral programs into one platform, leading to increased revenue and customer engagement. The app's seamless integration with Shopify and its responsive customer support are highly valued. Some merchants have reported issues with the review migration service, but frequent updates show a commitment to improvement. The app is also praised for its affordability and value for money.

June 19, 2017

Great support! The team installed the app for me. They provide live support even I am using in the free trial period.

Kissinfashion
Hong Kong SAR
7 months using the app
November 24, 2020

The Growave team is very efficient and friendly. They helped us set up the application according to our needs. This application works and is essential for getting reviews and offering a quality loyalty program. It's an application that offers many useful options for an e-commerce site, and the Growave team is always there to help set everything up correctly, and we warmly thank them.

Rendez-vous Nature
Bulgaria
7 months using the app
Growave replied November 24, 2020

Dear Rendez-vous Nature, we would love to express our sincere gratitude for your beautiful and warm review. 😇

Our goal here in Growave is to make our platform work for our customers’ beautiful stores and we are more than happy to help them to set everything up according to each’s needs. ✨

As an all-in-one platform, Growave offers many useful options including Reviews, Wishlists, Social Login, Loyalty & Rewards program etc. We are so glad to know that the app works for you and you are enjoying it.

It was such a pleasure for our team to work with you. Hopefully, many years of fruitful cooperation to come!

Merci beaucoup! 💕

December 3, 2018

Great app with lots of options and functionality. Exceptional customer service. Can not recommend enough.

Sea Dragon Studio
Hong Kong SAR
7 months using the app
May 31, 2022

The best part of this app is when you have any difficulty with this app, you can contact their customer service people, and they respond so fast and solve your problem perfectly.

PopFun
United States
7 months using the app
Growave replied June 1, 2022

Hey, Team atPopFun 😇🙌🏻

Thanks a lot for your 5-star feedback! We are very happy to read such kind words 💘.

We always try to help you with your queries and make your experience with us better and better every day!

Looking forward to assisting you more! Have an amazing week ahead 👍🏻

June 20, 2016

This is a fantastic app and the customer support is EXCEPTIONAL! Eldar helped me tremendously with getting everything working on our theme and also making some customisations for us. Thank you very much SocialShopwave!

Basic Stock
South Africa
7 months using the app
January 31, 2022

fantastic support. they are always a few seconds away from every message I sent. Their troubleshooting is fast and usually done and dusted within 24 hours

Imperial Jewellery
Australia
7 months using the app
Growave replied January 31, 2022

Hi Imperial Jewellery Team✨

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! Thank you very much for being a loyal customer, and we greatly appreciate you using our app!🤞

We are so glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! Our team here at Growave is happy to help out in any way we can✨

Take care and happy Growaving😇

January 7, 2021

I just signed up for the free version of this app a couple of weeks ago, and I'm super pleased with it. The free version has wishlist, reviews and social login. The customer service is incredible. Not only do they answer your questions quickly, but if you have a problem with something, their people can take care of it, free of charge. I'm planning to upgrade very soon and highly recommend this app.

Boutique BohoChic
United States
7 months using the app
Growave replied January 8, 2021

Hey-heeey team at Boutique BohoChic,

We are eternally grateful to you for subsidizing your time to share your insightful feedback. We feel so spoiled at the moment. Thank you so much for this feeling. 🤪

I admire your ability to see the advantages of Growave and acknowledgment of our efforts. We are exceedingly pleased to find you and we sincerely hope for everlasting cooperation.🤗💕

Once again thank you so much from the core of our heart and happy new year!

January 27, 2021

responsive customer service... i like! will definitely recommend to other customers. highly recommended

Third Day Co. Apparel
Indonesia
7 months using the app
Growave replied January 28, 2021

We are greatly obliged for your time and your attention to leave your warm feedback team at Third Day Co. Apparel, 🌹🌞

We are so gratified to have the opportunity to serve you. Customer support is the world to us and we put our hearts to keep it top-notch.

Thank you very much and we hope for fruitful cooperation and new adventures together. 💞

April 28, 2017

This is amazing app and the support of staff is just a perfect.

Personally I have been struggling with Yotpo with its high pricing so I needed some alternative to control my budget. SocialShopWave does almost all features that Yotpo does but reducing quite good amount of expense.

Staff are very kind and passionate to support, response is a speed of lightening.

You should try this, you won't regret.

Thanks team!

Deal4u Ae
United Arab Emirates
7 months using the app
Edited April 6, 2022

We have nothing but good things to say about Growave and the team behind the app! We chose to move to Growave after wanting to limit the apps we had and cut down on costs. Just before the move, we were using smile.io for points, Judge.me for reviews, an Instagram feed app, and our native theme wishlist. So, we had 3 apps and a native wishlist that did not connect with each other, all which cost us a good chunk of change each month. Growave was suggested to us by our theme developer The4 which tied in nicely with the theme and really brought an all-in-one loyalty system to our website. The 3 biggest improvements for us were: 1. VIP Tiers for our rewards program - This feature costs $600 a month with the smile.io app, and we have it included in our $15 a month plan. I have not seen another app with VIP tiers at an affordable level, which is a huge selling point. 2. Points for tons of actions. With the smile.io app, we could only give points for simple tasks such as sharing to FB and Instagram. With Growave, we've been able to include two of the most important actions: Points for reviews and points for newsletter signup. Having these two actions as standard in our plan without having to pay for the higher cost plan is just awesome. 3. The reviews section is awesome and we can also now have a 'Shop Our Instagram' page where we can link products to photos and customers can purchase directly through that section. But the 3rd biggest improvement for us, and the one that really sold us, is the support team. I've been working with Tina and Alex for almost 3 weeks now, asking them to make minor changes and help me adjust the program to fit our needs. Each time I message in, they either fix it on the spot, or send the request to their development team who then makes the changes for me. We've talked daily going over a few things that I had questions on, and each time I was met with a positive attitude, funny conversations, and gifs in chat. They really go out of their way to make their customers happy, and this is how you create an awesome experience. I've even talked about Growave with a few business partners and responded to questions on Reddit when people are looking for a great rewards/review app. With the help of the entire Growave team, we've been able to seamlessly transfer all our customer's rewards points, all our reviews, and create an all-in-one program that is native to our website that looks as if it was built for us. No "We reward with XXXX" branding, no logos in the reward emails, and all customer side notifications can come from and email address you choose, rather than the email address of the app. It's truly been a great experience with these guys and we're happy to have made the jump and switch to Growave. If you're reading this, then test out the app for yourself and see what I'm talking about! You're gonna love it!

Yoga Junkies
Austria
7 months using the app
Growave replied April 8, 2022

Hi Yoga Junkies team,

We are so grateful for your 5-star review 🤗. Thanks for sharing your rating with us and the community. We’re thrilled to hear you enjoyed our app. Your comment has given us valuable insight into the services that we provide at Growave. We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you! We sincerely thank you for taking the time to share your thoughts with us 💙.

Sincerely,

The whole team at Growave ❤!