Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

February 28, 2019

Really cool app, probably the best of its kind. On top of that the support is very good and helpful so you will not have any issues.

Kreative Hedgehog
United Kingdom
8 months using the app
September 8, 2023

A Fantastic App with Exceptional Support

I've been using this app for a while now, primarily relying on their free features, and I must say it's been a delightful experience. Not only are their free features robust and user-friendly, but it's also evident that many customers are actively benefiting from what this app has to offer.

What truly sets this app apart, though, is the outstanding support team behind it. They've been nothing short of amazing. Whenever I had questions or needed assistance, they responded promptly and went the extra mile to help me. They even customized various aspects of the app to suit my specific needs, which I greatly appreciate.

In a world where customer support can often be lacking, this team shines as a beacon of excellence. Their dedication to their users is truly commendable, making this app a top choice for anyone seeking both quality features and exceptional support. Highly recommended!

Your Local Girl
United Kingdom
8 months using the app
Growave replied September 10, 2023

Hi, team at Your Local Girl,

Thank you so much for your kind words! We take great pride in our commitment to providing outstanding customer support and ensuring our users have the best experience possible with our app.
Your recommendation means a lot to us, and we're here to assist you anytime you need help or have questions 🥰.

Please don't hesitate to reach out if you ever require assistance or have further feedback. We truly value your support and trust in our product!

Begaiym,
Reputation Manager.

April 26, 2022

this app is amazing. affordable price for all the tools and functions it has. Moreover, the customer service from the team is just unbeatable. Alice, Alex, and Tina are amazing! thank you all!

The Online Magic Store
Canada
8 months using the app
Growave replied April 27, 2022

Hi The Online Magic Store team,

We are so thankful that you found the time and left us this amazing review. 💛
And words can't describe how thrilled we are to see that you're enjoying our features as much as we're enjoying being of service to you.😇

Your words are priceless, so you are 😊.

Edited November 17, 2017

I haven't had the app for very long, so I can't comment too much on it, so far so good though. I will edit later on as I test it out.

HOWEVER, in terms of support, I have had some of the best support from them that I have seen in a very long time (and I have dealt with A LOT of companies). Their support is just as good as (if not better than) Shopify support.
Especially Kalys (the support rep that I have been dealing with so far), he's been an absolute pleasure to deal with!!! Anything I needed he's deat with in a very timely manner. Give this guy a raise! :D

Jewelsecrets
Canada
8 months using the app
December 30, 2020

I used this for Wishlist. There were some errors but they fixed it asap. Overall it's good. I ll continue to work with Growave.

WEAR IT
Romania
8 months using the app
Growave replied December 30, 2020

Huurraay!🥳🤩

Just saying thank you will never be enough to express our appreciation to you team at WEAR IT! We feel so pleased and special when we get such support.

Thank you so much for staying with us. We will strive to deliver excellent service and keep it constant.

At this time we would love to wish you a Happy New Year. May this New Year brings you a lot of success and sound health!❣️

March 18, 2015

Anton helped me set up the widgets and customized all the features to make the widget consistent with our template. Swift resposes and helping above and beyond what's asked. Top-notch customer service!

Dinery
United Kingdom
8 months using the app
December 14, 2015

Eldar Galiev is beyond awesome on customer support and service. App works great, very cool features.

Printed Palette
United States
8 months using the app
August 13, 2014

Great App. !!!
Very fast and effective support.
This is a must have TOTALLY FREE and seamlesly working in a few minutes.
Thank you guys for offering this app for FREE.

I wish i had seen this one earlier.

We wish to point out the most important feature of this application.
It has a true 5 STAR support team backing it up and thats a very precise statement. They know their part and how to do it.

Keep it up !

GIANNOPOULOS.GR
Greece
8 months using the app
March 20, 2020

Bonjour, je tenais vraiment à laisser un commentaire sur growave que je trouve tout simplement excellent sur tous les points. C'est aussi très simple d'utilisation. C'est vraiment une application très très complète et avant tout un moyen indispensable pour réaliser bien plus de profit. Si-il y a bien une seule et unique application à avoir sur son site c'est bien celle-ci. Elle est indispensable !!! De plus, le service client est très réactif. La meilleure application sur shopify.

Charlène Evans
France
8 months using the app
Growave replied March 22, 2020

Nous sommes trés heureux de recevoir votre avis en français. Vous êtes le premier. Merci beaucoup pour votre soutien, du notre part on va faire notre mieux pour vous accompagner dans l'aventure du e-commerce! :)

June 12, 2019

Honestly, THE BEST app! Takes care of so many things in one short and working perfectly. Very nice and complete design! Highly recommended!

The Best Shop B2B
Canada
7 months using the app