Reviews (2,149)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its suite of features that boost customer engagement and sales, including loyalty programs, wishlists, and review management. They appreciate its fast performance, seamless Shopify and Klaviyo integration, and the ability to consolidate multiple functionalities. The wishlist and photo reviews are favorites for enhancing the shopping experience. Exceptional customer support is noted for responsiveness and customization capabilities.

November 1, 2023

Our store just start using Growave and the support team is really really helpful during the transition. We also can see that the developer's still improving their product for the users. Look forward to being a long time customer of Growave!

DailyBenefit.com
United States
5 days using the app
Growave replied November 2, 2023

Hello, team at DailyBenefit.com,

Thank you for your wonderful review and the five stars! We're delighted to know our support team was helpful during your transition to ...

January 24, 2022

THE BEST APP we have even installed since we started using shopify. The support team is absolutely professional and the app is very thoughtful on every aspect on the interface and usage of the web page. 100% recommend.

LMCHING Group
Hong Kong SAR
5 days using the app
Growave replied January 27, 2022

'Ello there, the amazing team at LMCHING Group!

We're so grateful that you found time and left this heart-melting review! The kindness you share is the best gift for us, and ...

January 26, 2021

I wish I could give this app 10 stars. They have been extremely helpful from day one of installing, and are very supportive. I highly recommend this application over other loyalty program apps. To have wishlists, referral programs, loyalty programs, and social logins all under one app is incredible, and honestly something I didn't expect to exist. Growave, keep doing great work!

Slice Engineering
United States
5 days using the app
Growave replied January 27, 2021

Happy Wednesday team at Slice Engineering, 🥳

If you could see our faces right now, you'd see a look of gratitude and happiness. We are touched beyond words by your supportive ...

Edited January 20, 2021

There was a serious bug (point expiration email was not sent based on the setting) but the technical team manages to solve it within 2 weeks.

Cityluxe
Singapore
5 months using the app
December 3, 2021

Does everything I need and is better than the old reward app I used. I'm not easy to persuade in changing apps as it's often a lot of work so props to them for making me switch!

Clothilde Store
Belgium
5 months using the app
Growave replied December 5, 2021

Dear team at Clothilde Store,

We do appreciate the time you took to leave us this review😇

We would like to thank you for sharing with us your wonderful feedback regarding the ...

Edited October 20, 2015

We were looking for free apps to help us with social management. But after installation realized that the app was much more powerful than we needed. I uninstalled incorrectly which left a lot of files behind in our theme. We contacted the developer who brought to our attention a "clean" uninstall button which worked perfectly. I appreciated the quick and helpful response. If we feel that we need ...

Hyatt Fruit Company
United States
5 days using the app
July 28, 2017

Superstar customer service and customization support!

Blush Whimsy
United States
5 days using the app
Edited December 12, 2019

Beware! These folks like to do their own app installs, which could be good or bad, depending. For us, it was not a good experience. If you do decide to get involved with these guys, make sure you backup your theme yourself before they start. They implement changes on live sites without backups and will write over customizations in place. If there are issues with the app, it is not possible to ...

Back-A-Line
United States
5 months using the app
Growave replied November 28, 2019

Hey,

Thank you so much for your feedback!

We always ask merchants which theme is best to upload our files and make changes as a part of our onboarding process. So when you ...

Edited June 25, 2020

THIS IS A MUST HAVE APP!
It gives you the opportunity to apply very important features like wishlists, social logins and many more things! It's amazing!!!
And the customer service...THE BEST! They fix you everything you require in very short time, always kind and on the spot, even if you are a demanding one!
If I could give more than five stars, i definitely would!!

PIANO D
Italy
4 days using the app
September 26, 2017

Amazing support given by Kalys, he was patient in gathering my requirements and quick in making all the changes. I have installed the app today only so can update on a feedback at a later time. But support was exceptional. Thank you kalys!!

Accestacy
India
4 days using the app