Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

February 21, 2018

The APP is well designed and implemented to cover lots of needs from a store owner. It could be you one stop shop! But what is truly distinguish this APP from others is the support. Kalys from their support team went beyond what I expect from a APP support team. His dedication proves to us that him and his team can be long term partners of my Shopify store.

Mailwei
Canada
11 months using the app
July 17, 2022

I really like how easy it is to set up, and my customers love being rewarded for their purchases! Customer service is always fantastic and efficient. Thank you Alex and team for all of your hard work!

Mila & Co.
Canada
11 months using the app
Growave replied July 19, 2022

Dear Mila & Co.,

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day ♥️.

Happy Growaving🙌🏻!

September 25, 2015

Just what we were looking for! It is so helpful to be able to have customers log in through their existing social media accounts! Any questions we had Eldar and the staff were really helpful with and answered right away. Top notch service!

The Vaporatory
United States
11 months using the app
August 27, 2021

Customer service has been exceptional at Growave. After experiencing issues with our reviews widget after upgrading our theme, Growave advised that it was a theme error and not an app issue. I contacted the developer of the paid theme and they were unable to assist. I reached out to Growave again and they went above and beyond to resolve the issue that the theme developer was not able (or willing) to. THANK YOU for your time, attention to detail and commitment to resolving my issue!

A Meaningful Mood
United States
11 months using the app
Growave replied September 1, 2021

Dear, A MEANINGFUL MOOD Team! 💖

Let me on behalf of all members of our friendly team, to thank you for such kind words addressed to us. We were very pleased to read your review. And we are really happy that your interaction with our app was so positive 😊.

As you can see, the opinions of our clients help us to provide better experiences and grow as a company 🙌.

It was nice to help, if you have any questions, be sure to ask, I will help!👍

November 19, 2018

I have never experienced such a high quality customer service from an app! Nurila and her team were really fast at responding and helping me complete the integration with our store, as well as look into personalizing the app to meet our needs and our store's existing setup. Highly recommended!

RY Marketplace
United States
11 months using the app
June 9, 2020

I love Growave! It definitely made a huge difference. I think reviews become even more appealing when the shop owner responds and that's one of the reasons we updgraded from the free version. I also like the idea of rewarding customers for referrals and visits with points that they may redeem for future use. Tattu is awesome!

Laybarequeenbee
United States
11 months using the app
November 3, 2020

A great application, my store is more attractive, combined with social media and membership system, it is convenient for me to do marketing work! I highly recommend it! ! !

Maener
Hong Kong SAR
11 months using the app
Growave replied November 3, 2020

Hi Maener. We are incredibly grateful that you took the time out to leave us such a lovely review! 😇

So happy to see how you are taking the most out of our Social Login, Instagram and Loyalty & Rewards, and to witness your store becoming even more attractive with our features - it’s one of the best compliments for us! 😍

We’ve always strived to create something easy-to-use and convenient for our customers. That’s why we brought all apps together into one platform. Your satisfaction with Growave pays off all the hard work our developers put in.

Thank you for your kind words and recommendation! ✨

November 26, 2023

I love them~

H22
United States
10 months using the app
Growave replied November 27, 2023

Hey H22 team,

Thanks a bunch for the awesome 5-star review! We're super happy you love what we do. Your support means a ton, and we're really proud we could make you happy. Can't wait to help you out again! 😍💗

Cheers,
Begaiym, Reputation Manager

February 13, 2020

I'm still not using all the elements available on the app, but I'm sure that when I do, I will be just as happy as with the ones I'm using.
The Reviews are key to the success of my business. In a matter of days, we were receiving reviews.
The team at Growave are super responsive, and also have helped me with any information that I didn't understand.

The Silk Road Project Pty Ltd
Australia
11 months using the app
May 13, 2020

哈哈,作为一个中国卖家,用中文全程沟通都可以做好服务。这家公司的服务真的是非常棒的,当然用中文留言很多人看不懂。
Haha, as a Chinese seller, you can do a good job in Chinese communication. The service of this company is really excellent. Of course, many people can't understand the message in Chinese.

coolpapaクールパパ
China
11 months using the app