Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

February 9, 2017

The SocialShopWave team has been a tremendous support for our young startup. They've been more than happy to assist in making a fluid integration into our Shopify store. On top of that, there features have actually helped us eliminated a lot of unnecessary other plugins we initially believed we needed to have. Great team, and great drive. Keep coming out with great stuff guys!

Dailenspencer
United States
11 months using the app
October 24, 2017

Excellent customer service and follow up. They are quick to follow up to ensure you are happy that everything is working as expected. Their commitment to customer service is excellent. One of the best supported Apps in the Shopify Store.

Toshay Org
Australia
11 months using the app
July 12, 2021

Growave has everything that my store needs; all in one place. The team is so helpful and responsive!

VOLASHES
Canada
11 months using the app
Growave replied July 14, 2021

Hello, our dear VOLASHES team! 💓

Allow me, on behalf of all members of our friendly team, to thank you for such kind and warm words addressed to us. We were very pleased to read your sincere review. It is very respectful that you appreciate our one of the most important qualities- "all in one place".

We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!

January 27, 2020

Really nice app,very useful,does a really good job and support from Tattu is incredible. Must try for everyone.

Shibamboo Store
India
10 months using the app
January 26, 2022

I'm gonna be very honest with my review. I had some trouble with the app, wouldn't give it 5 stars, BUT the support team is spectacular so they totally deserve it. Solved every issue very very fast, super kind and super effective. Also, it's worth the price, other apps are much more expensive with less features. I recommend using this app only if you are open to ask for help before giving up on it. They'll solve it for sure and it will be worth it.

Plump Skin
Mexico
10 months using the app
Growave replied January 27, 2022

Hey Plump Skin Team🌸,

Thank you for your honest feedback. We will be sure to pass on all your words to our entire team and will work even harder! 💪
And thanks a lot for appreciating our customer service 👨‍⚖️.

By the way, Tina fell in love with you on the call! You are very nice 💙!

Wishing you a good week ahead 🤗.

August 2, 2022

Currently only use the wishlist feature, but it's good! Support is fast to respond and helped fixing my issue.

FavourDecor
Norway
10 months using the app
Growave replied August 2, 2022

Hey FavourDecor, 🙌

Thank you so much for your kind words. 😊 We really appreciate you taking the time out to share your experience with us. 💕
We count ourselves lucky for customers like you!

Happy Growaving!

September 29, 2020

Support is fantastic, even if you are in the free version. I plan on upgrading soon and couldn't recommend more. Great people, greater app functionality. A must have, no matter the size of your shop.

urGlow 유어글로우
South Korea
10 months using the app
Growave replied September 30, 2020

Thank you for glowing review! 🌟

It is our ultimate goal to grow your store and enhance shopping experience regardless of a plan. Growave takes into consideration all levels of businesses and offers most relevant features.

Thanks for recommending us!

August 3, 2018

I wasn’t sure if all the reviews on here were honest. But I AM AMAZED by the customer service this company has provided. They have installed everything for me and have exceeded my expectations. Just what I wanted. I am finally able to reply to my customers on my blogs!

I’m still on my trial but I will definitely be continuing with them once it is over.

HIGHLY RECOMMEND.

Mo Brighter Days Co
United States
10 months using the app
April 6, 2019

Support is great whenever you need them. Alice was an amazing help in getting several updates done quickly for us. All of the features are great to have in one App and the added support makes this invaluable. Thank you Alice.

TheVipfanprogram.com
United States
10 months using the app
February 5, 2020

They have the best support team i have ever seen, very proactive and friendly!!!

The most useful function to me is fb login. They ask me why i dunt use the wishlist, i tell them since it is ugly UI on the home page as a red heart shown top left side. They help me edit the code to only show on product page.

And for some reason i have changed the theme. they ask me any help proactively. Love them!!

Why So Jewelry
Hong Kong SAR
10 months using the app