Reviews (140)

Overall rating
4.4
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing data accuracy and attribution on platforms like Google Analytics 4 and Meta, noting improvements in ad and email performance and increased ROAS due to precise tracking, especially server-side. It supports complex setups, including headless Shopify sites, and integrates well with Google Tag Manager. Features like the Events Builder and comprehensive data layer tracking are particularly valued. The support team is responsive and knowledgeable, providing clear, comprehensive onboarding and ongoing assistance, making it ideal for e-commerce businesses focused on data-driven decision-making.

June 5, 2024

Sourabh is patient and amazing. We transferred our store to hydrogen and lost some of our tracking data. He totally fixed this problem and even made the tracking better than it was.

PetSnowy
United States
About 2 months using the app
June 13, 2024

Support is non existent. I asked same question 3 times, and got emails with articles not answering my question but rather suggesting I pay them $1000 for integration, seams like a crazy amount to invest in an app right off the bet, when you are not sure if you are going to continue to use it or not!! Should've not bother downloading it at all after the sales person didn't reply to 5 emails.

iLevel Lab
United States
3 days using the app
May 8, 2024

Elevar has really changed the data/tracking game for us. I would highly recommend you pay for the white glove service, especially if you have a large tech stack/aren't very technical. The service we receive, especially from Sourabh Sharma is spectacular. Elevar is absolutely necessary for the future of ecommerce and I would 100% recommend their services to everyone.

Bombshell Sportswear
United States
About 2 months using the app
May 7, 2024

Really good app but you need maybe expert to install it. First it doesnt work well on our end. We used Hyros in the past.

Now after installation from the Expert Team it works better then Hyros for Ecommerce. Totally recommended.

Hyros to expensiv. Elevar Cheaper and really good.

Special Thanks also to Sourabh Sharma!

Babaramode
Hong Kong SAR
About 2 months using the app
May 2, 2024

We are using Elevar 1 month now and see 100% accuracy in our data to GA4 and META. And the support we needed was quick and very helpfull.

Rehab Footwear
Netherlands
2 months using the app
May 8, 2024

Elevar is amazing -- it completely fixed our attribution issues and we're now operating with 100% accuracy in our GA4. Katie was a huge, huge help in getting us set up and she went out of her way to fine-tune our event tracking to ensure that we were exactly where we needed to be.

Can't recommend this app enough - it's really rare to have both an effective software AND an incredible, responsive technical team for support questions. Truly a first-class experience for our company.

Attachments King
United States
8 days using the app
April 4, 2024

Outstanding customer service, thank you Elevar for your assistance

Racing Sport Concepts
United States
7 months using the app
March 26, 2024

This is a great app and the service is top notch. I worked with Vishal on our expert implementation and he went above and beyond to make sure all of our platforms were connected properly and the tracking was accurate. He also helped with the Events Builder which is another great function of the app. Well worth it to get your tags set up in GTM and server-side.

Soil3
United States
14 days using the app
January 16, 2024

Great team of professionals for one of the most necessary apps we use. It is very powerful and in certain aspects surpasses our knowledge. Elevar has a team of first-class support professionals. Always willing to help. My sincere thanks to Jonah for his work on our account.

Seekers Men's Jewelry
Spain
Over 3 years using the app
Edited September 24, 2018

Great app, does exactly what it is suppose to do. It saved me a lot of time. The customer service is also top notch. I had a problem that was on my end and Brad fixed the problem very quickly.

Quality Water Filters 4 You
United States
Over 5 years using the app