Reviews (152)

Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its precise and comprehensive conversion tracking, enhancing ad marketing and analytics. It supports server-side tracking, integrates smoothly with Google Tag Manager, Google Analytics, and Facebook, and offers customizable event tracking and real-time previews. Its near 100% tracking accuracy and responsive, knowledgeable support team are frequently highlighted, along with valuable educational resources that help optimize data management and campaign performance.

July 4, 2024

It dont sent the checkout.liquid data layer thats the only reason that I tried it

Aussie Bay
Australia
2 months using the app
Elevar replied July 6, 2024

This is Brad, the Founder. Shopify deprecated this feature and checkout.liquid will no longer work starting August 13th, 2024. You can see the announcement here -- https://changelog.shopify.com/posts/the-checkout-liquid-theme-file-is-being-deprecated

However we do support checkout tracking using a combination of Custom Events, Web Pixel API, and server-side events. Let me know if you'd like our help getting this set up for you -- brad@getelevar.com or help@getelevar.com. Thank you for giving us a try!

June 5, 2024

Sourabh is patient and amazing. We transferred our store to hydrogen and lost some of our tracking data. He totally fixed this problem and even made the tracking better than it was.

PetSnowy
United States
5 months using the app
May 7, 2024

Really good app but you need maybe expert to install it. First it doesnt work well on our end. We used Hyros in the past.

Now after installation from the Expert Team it works better then Hyros for Ecommerce. Totally recommended.

Hyros to expensiv. Elevar Cheaper and really good.

Special Thanks also to Sourabh Sharma!

Babaramode
Hong Kong SAR
About 2 months using the app
December 5, 2023

I've had a fantastic experience with Elevar's Server Side tracking. The support team, especially Mario and Robin, have been outstanding. They've not only provided exceptional assistance with my site's tracking and script loading but have also gone above and beyond in their service. Their approach is not just to solve problems, but also to educate, empowering me to make my own adjustments if necessary. I'm thoroughly impressed and satisfied with the level of service and support they've offered and would definitely recommend to anyone looking to upgrade their tracking to best in class.

Empire Skate AU
Australia
Almost 3 years using the app
May 8, 2024

Elevar has really changed the data/tracking game for us. I would highly recommend you pay for the white glove service, especially if you have a large tech stack/aren't very technical. The service we receive, especially from Sourabh Sharma is spectacular. Elevar is absolutely necessary for the future of ecommerce and I would 100% recommend their services to everyone.

Bombshell Sportswear
United States
About 2 months using the app
January 16, 2024

Great team of professionals for one of the most necessary apps we use. It is very powerful and in certain aspects surpasses our knowledge. Elevar has a team of first-class support professionals. Always willing to help. My sincere thanks to Jonah for his work on our account.

Seekers Men's Jewelry
Spain
Over 3 years using the app
June 13, 2024

Support is non existent. I asked same question 3 times, and got emails with articles not answering my question but rather suggesting I pay them $1000 for integration, seams like a crazy amount to invest in an app right off the bet, when you are not sure if you are going to continue to use it or not!! Should've not bother downloading it at all after the sales person didn't reply to 5 emails.

iLevel Lab
United States
3 days using the app
December 18, 2023

Adding Elevar has made our data easier to understand.

Bee Inspired
United States
Almost 3 years using the app
May 8, 2024

Elevar is amazing -- it completely fixed our attribution issues and we're now operating with 100% accuracy in our GA4. Katie was a huge, huge help in getting us set up and she went out of her way to fine-tune our event tracking to ensure that we were exactly where we needed to be.

Can't recommend this app enough - it's really rare to have both an effective software AND an incredible, responsive technical team for support questions. Truly a first-class experience for our company.

Attachments King
United States
8 days using the app
May 2, 2024

We are using Elevar 1 month now and see 100% accuracy in our data to GA4 and META. And the support we needed was quick and very helpfull.

Rehab Footwear
Netherlands
2 months using the app