Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its comprehensive customer support tools, including customizable FAQs, live chat, contact forms, and a ticketing system. They praise its user-friendly interface, seamless Shopify integration, and the professional appearance it lends to websites. The responsive customer support team is noted for its availability during off-hours, and the fair pricing structure, with a free plan suitable for new or small businesses, is also appreciated.
Refine
-
By rating
Excellent app, pretty easy to use, highly configurable, meet any shop requirements for sure, I'm using it in www.petgreed.com
For the most part, the UX is good. On the back-end, if you accidentally delete anything, it's gone forever. You should be able to save and test out changes before anything permanent happens. I have also noticed that FAQ pages are not indexed by google. We have lots of rich, indexable content in our FAQs so this is actually a big deal for us. I reached out and asked when this would be fixed and was told that they plan to offer a premium version in the future that is more compatible with search engines but did not provide an ETA.
Easy to instal, easy to use. Made it all easy to engage customers. Would be nice to include the standard FAQs that could be edited.
This app do its purpose for free. Very good app using it now for my website. Will buy a plan after exploring it.
Easy to use and helps my website appear more professional!
Ugly interface but easy to use.
Works really well and has nice prepared demo content!
You can have a complete FAQ page done in only a few minutes.
It's awesome. We just started our boutique and are trying to keep the starting cost and this app is amazing. Thank you so much!
Great app, does what it says and i like the overall appearance. It was a little confusing to start with as to how to get the layout to work like we wanted it to but now that its set up it works great!
Acabo de Empezar a utilizarla porque hace tiempo hice un curso de Dropshiping y los profesores recomendaban esta APP. Actualmente me la ha recomendado mucha gente y voy a profundizar en ella
!
Hola, gracias por usar nuestra aplicación y por la reseña. Esperamos que te guste la experiencia de usarla.
Un cordial saludo,
HelpCenter team