Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

July 22, 2018

Perfect app, glad I found you!

Delta Blizz
Austria
About 2 months using the app
August 23, 2020

Really very helpful and brings across exactly what you intend to in terms of answering all potential questions, giving answer clearly and in an easy to maneuver manner

Blueberry Warrior Co
United States
About 2 months using the app
Edited August 9, 2018

Almost perfect.

It would have been nice if we could select the font and styling of the questions.

Another amazing option would be to select pixel width. It does not quite match my theme.

Ecocharged
Canada
About 2 months using the app
February 12, 2017

powerful app. a huge add on to your customer service

Eloquent Apparel
Philippines
About 2 months using the app
Edited August 1, 2019

Best Help Center i ever seen ! Im really gratefull, and the best advantage is that this app is free!!

uBabyZone
Spain
About 2 months using the app
July 28, 2019

I like app, is the best, i can anwers the questioms importantes to my customers, the app is easy to us.

KITZA SHOP
Argentina
About 2 months using the app
June 20, 2019

i love this app, is very simple and intuitive, it help me to describe my products. recommended :)

ZoneLeap
Spain
About 2 months using the app
March 20, 2020

yes, this is what you want, a very good app help you Start your business, i like it.so 5 star!!!!!!!!

BoomTeck
China
About 2 months using the app
April 9, 2019

Great app actually gives you everything but should really allow custom html as a feature other than that its perfect

ALFeo ™
France
About 2 months using the app
December 5, 2016

A amazing facts page. love it! www.thechristianscross.com

The Christians Cross
United States
About 2 months using the app