Reviews (1,331)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for ...

March 22, 2020

very easy to use, everything is preconfigured, it was very helpful, keep it up, more applications like this please

exarum_
Mexico
About 1 month using the app
Edited April 26, 2019

I would like to congratulate support team for doing such a great job .. they made a condsidering improvement, the app now works perfectly !!
I recommand this app and also trackr!

Caftan W.
Morocco
About 1 month using the app
Edited April 16, 2019

This app looks pretty barebones when you first install it.
But i actually like it that way. It gives me the freedom to style my page a little different from what everyone else has.
Whatever issues I ran into after my initial setup were solved promptly when I reached out to support. We all know support makes all the difference ;)

The reason I removed a star is because sometimes I will be typing an ...

BlendLife
Netherlands
About 1 month using the app
July 16, 2020

Désolé !
en plus d´être dans une gamme payante,personne ne me repond.
pourtant c'est écrit support prémuim,ne venez pas me dire de voir dans le spams.

UNIVERS MARS
Portugal
About 1 month using the app
Shark Byte, Inc replied July 16, 2020

Bonjour UNIVERS MARS,

Nous avons reçu votre demande hier, déjà tard dans la nuit. Notre équipe d'assistance vous a déjà contacté.
S'il vous plait, veuillez répondre à notre ...

Edited May 17, 2020

Not only great app to start with but also adds content to the website. Helps to increase public trust to gain more busieness

doomdah
Hong Kong SAR
About 1 month using the app
May 6, 2018

I support 5 star developer fun, because I do not know how to build FAQ

Tungbobo
Vietnam
About 1 month using the app
August 2, 2020

GR8 JOB i really like this app it helps to have more convert purchase thank you nice nice nice 100

GR8jet
France
About 1 month using the app
June 25, 2017

Beautiful app. loved it , easy to work with.

The Cozy Square
Saudi Arabia
About 1 month using the app
September 6, 2017

At first, I was just delighted and then within a week, my app literally started saying "There was an error in the third-party application" which Google did not like on my site. I have been trying to contact these guys and nada so far. Now I wonder if all my text is now lost and I have to redo it again. Please fix these errors, we all want an easy app that just works. Thanks!

Pelvic Pain Solutions
United States
About 1 month using the app
June 1, 2016

A really easy way to set up an FAQ page. Our customer service requests have dropped significantly thanks to this app

California Haze
United States
About 1 month using the app