Help Center: AI FAQ Page , 1,326 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly, customizable templates and seamless integration with existing themes. It's known for its reliability and features like FAQ, Product Tabs, and Live Chat, which effectively reduce customer queries and emails. The responsive customer support team is quick to resolve issues. The professional look of the app enhances the user experience, making it highly recommended for small businesses due to its simplicity and effectiveness.
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The HelpCenter is super easy to use and builds a user friendly FAQ page in literally minutes. I needed one quick adjustment from their team ~ the response was fast, efficient and executed perfectly.
i have written to the provider twice to find out if i can simply delete the app i no longer need, or if i have to delete code to do so. unfortunately, i never received a reply. always very fast when selling, very poor when helping (hot even "help center"). do i get a reply now? UPDATE: 26.07.2021
After this review I was contacted. The support had supposedly written to me. In the communication it was noticed that they had forgotten a letter in the email. I was helped in the meantime and my questions were answered 100%. This is why I update my stars from 1 to 4 stars!
Our apologies for the inconvenience you have experienced. We have received your email, but when sending a response there was a typo made in the email address so our response hasn't reached you.
We have sent you several emails answering your question that after uninstalling the app, the content will be deleted within 48hours.
If you have any additional questions about the HelpCenter application, please contact us, we are waiting for your reply.
Easy and informative app. Very helpful and quick customer service!
I'm recommending this app to anyone in the need of a custom build FAQ!
I used this app to fill out my FAQ page. It is integrated well, but I will I had a little more control over the look on my page. I will have to see if I can tweak from within Shopify.
It fails a lot when trying to delete a section. it will not let you and tells you to reload the page. It looks amazing when you can get it to work.
Hello, SNS Outlet,
We appreciate your feedback, because it really helps our team to improve the product. Your mentioned situation is not very usual, so we emailed you, suggesting how our developers could have a closer look at the situation you've experienced and provide solution for it.
Thank you very much and have a great upcoming weekend!
Help Center team
I have been unable to reach support to work out how to make the page work on my site. I spent hours uploading the text, then I can see a preview of the page but not when I lead my site.
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「わかりやすい設定の仕方」「無料でも申し分ない使い心地」最初にお金をかけずに無料で、FAQ（よくある質問）を作りたいならこの「Help Center」がおすすめです。実際にアプリをダウンロードして使ってみてください。
Recently downloaded. I use this app to give my website a more clean and organized look! I love it. So far so good.
Great app and awesome customer service!