Reviews (1,331)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.
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gut aber etwas teuergggggggggggggggggggggggggggggggggggggggggdddddddddddddddbbbbbbbbbbbb,,,,,,,,,,,,
Easy to use, one click installation, I love it and need it. In addition, integrate with messager, good to interact with potential customers~
Leider nicht in Deutsch und nicht kostenlos fuer den nächsten Schritt wäre auch die Hälfte möglich !!!
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i have written to the provider twice to find out if i can simply delete the app i no longer need, or if i have to delete code to do so. unfortunately, i never received a reply. always very fast when selling, very poor when helping (hot even "help center"). do i get a reply now? UPDATE: 26.07.2021
After this review I was contacted. The support had supposedly written to me. In the communication it was noticed that they had forgotten a letter in the email. I was helped in the meantime and my questions were answered 100%. This is why I update my stars from 1 to 4 stars!
Our apologies for the inconvenience you have experienced. We have received your email, but when sending a response there was a typo made in the email address so our response hasn't reached you.
We have sent you several emails answering your question that after uninstalling the app, the content will be deleted within 48hours.
If you have any additional questions about the HelpCenter application, please contact us, we are waiting for your reply.
The HelpCenter is super easy to use and builds a user friendly FAQ page in literally minutes. I needed one quick adjustment from their team ~ the response was fast, efficient and executed perfectly.
I used this app to fill out my FAQ page. It is integrated well, but I will I had a little more control over the look on my page. I will have to see if I can tweak from within Shopify.
Easy and informative app. Very helpful and quick customer service!
I'm recommending this app to anyone in the need of a custom build FAQ!
I have been unable to reach support to work out how to make the page work on my site. I spent hours uploading the text, then I can see a preview of the page but not when I lead my site.
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