HelpCenter | FAQ Chat Helpdesk

FAQ page, ticketing, Livechat, Chatbot for support, Tabs

Shopify app insights
  • Popular with businesses in the United States

From $3.99/month. 7-day free trial.

App highlights

  • Up-to-date tech: works with the latest themes


4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars

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1201 - 1210 of 1282 reviews

Bury Computers

Location United Kingdom
Time spent using app 2 months

Considering this is a free app it is ace. Very simple to use, auto formats with my theme and had a great looking FAQ page published in an hour so. Superb.

Dr Goat Beard Facial Care

Location United States
Time spent using app Almost 6 years

This app is easy to use and makes it easy for customers to find answers to their questions


Location United States
Time spent using app About 3 hours

Great app, makes it easy to setup a faq/help section with minimal effort.

Testing Boston Spice

Location United States
Time spent using app 5 months

It works, but was disappointed to find that once you make a menu/faq line title and want to modify the menu title, the URL link is fixed to the previous menu item name and cannot be changed unless you remake your entire faq page.

This is confusing to the customer when they watch the URL bar on their browser and see a #URL that is totally different than where they think they are going.

Example: Menu said DOG. Then you change the menu to CAT. The URL reads #DOG instead of #CAT, so the customer is very confused when they see #DOG and they think you are tricking them into going somewhere else.

Warranty Killer

Location United States
Time spent using app About 4 years

A great FREE addition to your website! The best app I think I've installed! Great job Oberlo!


Location United States
Time spent using app 3 months

Help Center is one of the best apps on Shopify!

Dashing Shirts

Location United States
Time spent using app 11 days

awesome app. Makes your website look extremeley professional.

Truck Elec

Location Ireland
Time spent using app About 5 years

Very happy with this app, Makes a great FAQ page.

Belladonna Club

Location New Zealand
Time spent using app 7 months

It is a very easy interface to work with and no glitches at all

Yourturnkeystore 243

Location Canada
Time spent using app About 1 year

I love the structure of this helpdesk. I've tried other customer support systems, but I always end up getting frustrated with their ways. Our helpdesk has everything I need: a FAQ page, ticketing, and live chat. I also love that there is a built-in chatbot that can help me with basic questions. This helpdesk is a one-stop-shop and I love being able to access it all through a single page.