Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, Product Tabs, and Live Chat features, which significantly enhance customer support efficiency and user experience. They praise its intuitive interface, making it suitable for both new and established stores. The support team is noted for being responsive and knowledgeable, quickly addressing issues and making theme customizations. Many merchants appreciate the app for improving customer interaction and operational efficiency, often recommending it to others for its professional site enhancement and user-friendly design.

March 12, 2017

Definitely one of the most straightforward apps I have used. Plus, it's free! Definitely, a must have...

Indigo Mountain Club
United States
10 months using the app
June 18, 2021

Great app, excellent support. Met for their initial consultation and was given great ideas on integrating their help desk to manage customer feedback and contact us forms.

Loudoun Mega Events
United States
10 months using the app
July 2, 2018

Excellent app, super-responsive support and very good-looking simple interface. Exactly what's needed for an FAQ page. Would love to see this app expand into FAQs for product pages and collection pages. We're fans of Eoscity from now on! Thanks a lot for providing such superb solution, and for free. Highly recommended +++++

For The Ageless
United Kingdom
10 months using the app
October 8, 2019

This app is very easy to use and the support is awesome! They reply quickly and have helped me with everything I needed help with.

Erin McGuire Photography
United States
10 months using the app
Edited February 8, 2022

SGNS STORE
Wir nutzen Helpcenter sowohl mit FAQ als auch Tabs + Chat. Einfach aufzusetzen auch ohne grosse IT Kenntnisse.
Besonders lobenswert ist der schnelle Kundensupport rund
um die Uhr.

SGNS
Germany
10 months using the app
Edited June 24, 2020

I found this app super easy to use. The professional looking results are great - it's good to have all FAQ in same place. I recommend the app

Organic Weave Shop
Canada
10 months using the app
January 20, 2020

I really recommend this app. Works perfectly great. After having some issues the support helped me within just couple of hours.

Cursus Anatomicus
Germany
10 months using the app
Edited September 20, 2019

This made creating my FAQ page unbelievably easy. It looks so much better than a basic page with questions and answers typed in paragraph format. I love the search function and the collapsible topics. Everything about this app is 5 stars.

www.bathbomboutlet.com

The Bath Bomb Outlet
United States
10 months using the app
April 11, 2017

nice app! love it.. easy to install and use

Instafishing
Indonesia
9 months using the app
May 10, 2020

HelpCenter is super easy to use! Team uWizzle found it to be the perfect solution for presenting our customers with important information about our unique product. HelpCenter is well thought out & intuitive! We look forward to upgrading to take full advantage of its amazing functionality!

uWizzle
United States
9 months using the app