Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

June 1, 2017

love it.
don't forget to visit my shop: almacooks.com

Gusteau
Israel
5 months using the app
December 15, 2017

This app definitely deserves a 5-star review!. The app was very easy to install. We had a slight problem changing a font and when we contacted support this was immediately resolved. The app's customer support team goes "above and beyond" to help. Really like the app and we highly recommend it.

Classyglassies
United States
5 months using the app
July 6, 2020

I am new in that , actually just start. However i founded really easy with this app to set up ur F&Q page .

Neoya
United Kingdom
5 months using the app
July 12, 2017

Great, easy to use, and free. One of the best app of shopify

Teamzoo
France
4 months using the app
May 6, 2017

The app is working great so far. Its my first day at it. Loving it.

Touchstonemedia
India
4 months using the app
January 15, 2019

Great app. Looks great on my website and very easy to set up. And it's free so it can't get much better than that

Postal Worker Tees
United States
4 months using the app
February 3, 2017

very is to used low it. will recommend it to anyone who looking for help centre faq

Allison Home Supplies
Canada
4 months using the app
March 31, 2020

Really helpful app, still going at it, but very simple to use and helpful for building a FAQ system for my website.

Luminist
United States
4 months using the app
July 4, 2017

I LOVE IT! It saved my life!!! i was stressing out about a Faqs page.

Frizbuy Com
Canada
4 months using the app
June 19, 2019

did exactly as we needed, support was great to customise what we needed and the price was even better!

Spelean Australia
Australia
4 months using the app