Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Excellent. Easy to use and customize and looks professional on our site! Love the fact that images can be included in the answers.
This app is great! It combine 4 super necessary apps in 1 and load fast without demaging your website! The support answer around 6-12 hours since you send them a message and this guys are super commit for your needs. For conclusion - SUPER RECOMMENDED!
Love it! So simple to use! I can warmly recommend this app. It only took me 1 hour to set up (with all content prewritten though ;-)
Great App!! Highly Recommended to increase credibility...
Very useful app, no doubt about, looking forward to continuing using for great FAQ pages and more complete pages.
Great function so I spend less time answering to customers, because of the FAQ I have right now! Thank you so much.
BEST APP EVER!! Love this app very much, it is user-friendly, easy to understand, simple and clean.
Fantastic app and FREE! That's a great value!
Love this app and the support team!
Great features. Easy to use... especially for a novice like me. Had my page up and running in no time. Needed customer support for a small navigation issue (operator error on my part--ugh) and Marius did a great job discovering what I'd overlooked when customizing my page. Thank you, Marius!
So far it has made getting the important information setup and it looks very nice on the website to.