Reviews (1,331)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and streamlining operations, highlighting its customizable FAQs, contact forms, live chat, and ticketing system that integrate well with store themes. They find it user-friendly with easy setup through multiple templates and praise its reliability and performance. The customer support is particularly noted for being responsive and helpful, available via live chat and email.

Edited May 23, 2019

This App has helped creating an amazing FAQ page. Super easy, super quick!
Amazing support as well. Highly recommended! (Y)

Curls Crush
Jordan
24 days using the app
February 13, 2020

It is easy to use and offers good templates. The app allowed me to set up trust badges on my store without stress.

persona-non-grata-men
Australia
24 days using the app
October 25, 2016

easy to use, nice and clean alternative to a standard page.

Wessonco
United States
About 2 years using the app
Edited September 20, 2016

A great FREE addition to your website! The best app I think I've installed! Great job Oberlo!

Warranty Killer
United States
About 2 years using the app
November 13, 2016

It is very good app!!!! i love it so much

Ta Tha Tabrand
Thailand
About 2 years using the app
January 21, 2019

The app offers all the basic functions for FAQ. It is easy to set up and offers just enough customization. This being a free app (which alone deserves a 5 stars top rating), the speed and quality of the support was just awsome.

ディディモス
Japan
24 days using the app
May 20, 2016

Very nice app! Keeps most of the customer support issues take care of itself. Would be nice if we can choose the font size and better way to set the categories and other customizable features.

Vlyvly Co
United States
About 2 years using the app
February 9, 2017

I found this app to be super easy to use and create a great looking faq page. I would recommend this app.

Bohemian Princess Australia
Australia
22 days using the app
April 8, 2020

Support was incredibly fast! Put in a request for customization and heard back from support (with changes made) in less than 24 hours!

Nomz
Canada
22 days using the app
April 4, 2017

A great tool for my webshop. Really think it's easy to install and navigate in so I think my customers will find it very helpfull, with this tool.
Thanks for a great app :)

Sanzi Beauty
Denmark
22 days using the app