Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

May 27, 2019

Excellent. Easy to use and customize and looks professional on our site! Love the fact that images can be included in the answers.

StayblCam
United States
About 2 months using the app
March 17, 2022

This app is great! It combine 4 super necessary apps in 1 and load fast without demaging your website! The support answer around 6-12 hours since you send them a message and this guys are super commit for your needs. For conclusion - SUPER RECOMMENDED!

ספורט אונליין
Israel
About 2 months using the app
August 14, 2020

Love it! So simple to use! I can warmly recommend this app. It only took me 1 hour to set up (with all content prewritten though ;-)

Texray
Sweden
About 2 months using the app
June 3, 2017

Great App!! Highly Recommended to increase credibility...

Get Yours Here
United States
About 1 month using the app
April 12, 2021

Very useful app, no doubt about, looking forward to continuing using for great FAQ pages and more complete pages.

HomeCoffee
Chile
About 1 month using the app
September 30, 2019

Great function so I spend less time answering to customers, because of the FAQ I have right now! Thank you so much.

Love4Little
Netherlands
About 1 month using the app
January 21, 2019

BEST APP EVER!! Love this app very much, it is user-friendly, easy to understand, simple and clean.

MI.AI.DI Jewelry
Singapore
About 1 month using the app
May 5, 2017

Fantastic app and FREE! That's a great value!

Juice Co
China
About 1 month using the app
April 17, 2019

Love this app and the support team!
Great features. Easy to use... especially for a novice like me. Had my page up and running in no time. Needed customer support for a small navigation issue (operator error on my part--ugh) and Marius did a great job discovering what I'd overlooked when customizing my page. Thank you, Marius!

Jewels, Bags & More...by Ann Scott
United States
About 1 month using the app
June 11, 2017

So far it has made getting the important information setup and it looks very nice on the website to.

Darren1
Switzerland
About 1 month using the app