Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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The free version has everything you need to get going! Can add a handful of necessary Frequently Asked Questions as needed.
We use the app for customer support dashboard and chose it because it's simple and straightward as our needs are not very elaborate. The decision, after using the app for 2 months, is proven to be excellent. Everything works as it should, and we don't need to think about using it, it's a logical extension, and it works flawless. Additional, when we encountered a problem, the support team went out off their way and did not just do their job but pointed out the exact cause of the problem which lied outside the app itself, so it was an easy fix!
Definitely recommended! Great job, and its all FREE. love it!! Thanks
Great app! Clean and professional interface both on the front end and back end of the app which is not always the case with free apps. Thanks Oberlo team!
Application au top!facile d’utilisation et le tout simple pour les clients pour se repérer par thème
Check Out how beautiful help centre looks on our website. www.bearbeard.co.uk
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Great app. i can work with word !
Really easy to use to make a good looking help center
Excellent. Easy to use and customize and looks professional on our site! Love the fact that images can be included in the answers.