Reviews (571)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

October 5, 2021

Great app to customize your cart drawer. There are a lot of functions, we've installed it to have the progress bar and product recommendations/upsell.

Yade
France
3 months using the app
Identixweb Limited replied October 5, 2021

Thank you very much for your feedback, my friend!!

BOOST your AOV with iCart 🔥 Best Wishes to you from iDentixweb!!🥳

January 3, 2024

Great support and features!! :)

Kidstorie
France
3 months using the app
Identixweb Limited replied January 29, 2024

Thank you for providing your feedback and to appreciate our support and the app feature. 🙌🏻

June 8, 2021

it's a good app, helped me a lot. And they are nice. I love it~ Hope you guys too. I recommended it ~

CozyYoung
China
3 months using the app
Identixweb Limited replied June 8, 2021

Wwoooaahhhhhh!!!!!!!!!!!😍🤩🤩🤩Really appreciate for writing your valuable feedback.....🙏🙏🙌 Keep upselling and increase your sales with iCart Drawer......🥰💸💰

August 30, 2023

I recently had an exceptional experience with the customer support team that went above and beyond to resolve my issue in a swift manner. Not only did they address the problem quickly, but they also took the time to educate me on how to navigate and utilize the app effectively. Their approach was user-friendly, highly informative, and tailor-made to my needs, making it a seamless learning process. It's rare to find a team so committed to ensuring a user is not just problem-free, but also empowered with the knowledge to maximize their use of the app. Their excellent service has definitely enhanced my confidence and trust in the company. I couldn't be more satisfied and appreciative of their timely and comprehensive support.

COUVOLTESINGAPORE
Singapore
3 months using the app
Identixweb Limited replied September 1, 2023

Thank you 🙏🏻🙇🏼‍♂️ so much, Amy for the detailed review and I appreciate that. 🥰
➝ We are so happy to hear that you had an exceptional experience with our customer support team. They are always ready to help and resolve any issue swiftly.
➝ We are glad that they also educated you on how to navigate and utilize the app effectively. 😊🥰
➝ Our goal is to provide a user-friendly, highly informative, and tailor-made service to our customers. 😎😎
➝ We appreciate 👏🏻 your feedback and your trust in our company.
➝ We hope you enjoy using our app and we look forward to serving you again in the future. 🎊🙌🏻

May 11, 2021

Cool app. Very easy to set up and customize. I definitely recommend it to everyone looking for an efficient solution to increase AOV. Excellent customer service.

SOSkin
France
3 months using the app
Identixweb Limited replied May 11, 2021

Woahh!!🔥 Thank you very much for the review! You'll get the functionality soon in our app to have free product in progress bar. Keep upselling.....🙌🙌🙌

May 11, 2021

Highly Recommended.Very easy to set up & customize.Super Customer service.Really fast at replying and solved all my issues.
thank you

FlorentFloral
Italy
3 months using the app
Identixweb Limited replied May 11, 2021

Hey my friend Fahid!!!👋 Thank you very much your feedback! It's nice to help you with your issues😍🤗

May 2, 2022

Using the app- great customer service. Definitely has little improvements to make to enable full control from the user, however, the team are quick to respond and help when needed- so the problem is resolved instantly. I do recommend!

The Littl
Australia
3 months using the app
Identixweb Limited replied May 3, 2022

Thank you so much for the review!! 💙 The support team is always there to help you out.

September 11, 2020

The app is very easy to use and useful, you can really boost your conversion and set the app as you want, thank you!

Mia Line
France
3 months using the app
Identixweb Limited replied November 10, 2020

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

March 2, 2022

The app got me some upsells right away, but then I thought I had an issue. The support was excellent on the Zoom and very helpful. I would recommend this app!

shoptitantech
United States
3 months using the app
Identixweb Limited replied March 2, 2022

Hello Maria!! Thank you soooooo much for your review...🥰 Keep upselling with iCart and best wishes to you for your business.✌

January 18, 2023

Manoj is wonderful! Super helpful, patient and knowledgeable! Thank you Manoj for your help, and I look forward to you helping me again soon. :-)

Piedalu
United States
3 months using the app
Identixweb Limited replied January 19, 2023

Thank you 🙏🏻 very much for the review, Donna! Keep upselling.........👍🏻