Reviews (559)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through its upselling features and customizable discounts. They appreciate the user-friendly interface, ease of setup, and advanced features like progress bars and urgency countdown timers that enhance the shopping experience. While some find the setup for tiered discount plans complex, the app's performance and seamless integration with e-commerce platforms are praised. Exceptional customer support, particularly from staff members Manoj and Hemadri, is frequently highlighted for their responsiveness and helpfulness in customization and guidance.

May 11, 2021

Great app. Easy to use and really useful to customize the cart.
Customer service is really fast at replying and solved all my issues

GENNY.PI Gioielli
Italy
15 days using the app
Identixweb Limited replied May 11, 2021

Thank you very much for your review!!!!!🙌 kEEP GROWING with ICART...🥰 Support team is always available to solve your queries quickly❤️ 😊 😊

October 1, 2020

Great communication with customer support and amazing features. It works great I am satisfied with the app I recommend it. Get it :)

Lugus Jewelry Bulgaria
Bulgaria
14 days using the app
Identixweb Limited replied November 10, 2020

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

October 21, 2022

Great app. Used this to our different business stores. easy to use and no other issues with the store so far

grace & stella
United States
14 days using the app
Identixweb Limited replied October 21, 2022

Thank you so much for your feedback!!

March 1, 2022

Very effective assistance, they are also available to help you in the free version of the app!!!!!!!

excelrevolution
Italy
14 days using the app
Identixweb Limited replied March 1, 2022

Thank you so much for your review.🙏😊
The support team is always available to help you with your queries...🤘

August 2, 2023

Mayank helped me sort out numerous issues with the website and always friendly and helpful. Great app and great customer support!

The Book Lover
United Kingdom
13 days using the app
Identixweb Limited replied August 3, 2023

Your review made our day! 😊 It's wonderful to see that Mayank went above and beyond to help you with the website problems. We're proud of our app and our customer service, and we're grateful for your recognition. Thanks a lot! 🙇🏼‍♂️🙌🏻

June 28, 2022

Very good, and very professional to try to solve my problem, will provide another method for me to solve my difficulties

MAMA730
Hong Kong SAR
13 days using the app
Identixweb Limited replied June 29, 2022

Thank you so much for your feedback!!

Edited August 2, 2021

Very bad experience. The biggest bug in this app is that tier discount gets applied on all products. If you want to exclude some products it has the option but in that case if a customer adds excluded product in cart, the entire tier discount will stop working even on non-excluded products. thats a big problem.

Belora
India
13 days using the app
Identixweb Limited replied July 2, 2021

Hi - Ainara! I am really very sorry 😢 😢 to hear about that and I apologize 👏🏻👏🏻 🙏🏻🙏🏻🙏🏻 for the inconvenience you had with our app.
→ I have investigated the live chats you had with our support team and I found that they keep asking you for the issue you were facing with the app but somehow the chat was closed in the middle of a conversation and our support team was not able to get the exact issue of the app.
→ Can you please give us a chance and overview of the issue so we can investigate that further and resolve your problems with the app?
→ Looking forward to hearing from you.

February 9, 2023

Love it !

Bloomly
France
12 days using the app
Identixweb Limited replied February 9, 2023

Thanks for the review..........

March 28, 2022

easy to use, i can design my cart in a short time,love it. BUT! the upsale product is ALWAYS Loading, my customers click into the cart, seen the product is loading for a looooong time, then they quit. fix it,many thanks

kimior
Hong Kong SAR
12 days using the app
Identixweb Limited replied March 29, 2022

Hello there, I am really sorry to hear from you that the app caused trouble for you. We haven't found any conversation from your end after searching the email and store URL that we have in our system of your store but unfortunately, I haven't found any ongoing conversation with you.
Can you please give us a chance to work for you and give us try to resolve the issues you have faced in the app?
Looking forward to hearing from you soon.

August 15, 2023

Best cart app with highly customizable theme editor that has all the features you could possible need!

Sweet Escape
Thailand
12 days using the app
Identixweb Limited replied August 16, 2023

Wow 🥰, thank you 🙏🏻🙇🏼‍♂️ for such a wonderful review! 😍
➝ We are thrilled to hear that you love our cart app and its theme editor. We have put a lot of effort into making it the best cart app for your online store. 😊
➝ We are happy that you find it highly customizable and feature-rich. 🚀🚀
➝ Your feedback means a lot to us and motivates us to keep improving our app. Thank you for choosing us and for your continued support. 😊🙌🏻