Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling strategies that boost sales and increase average order value. They appreciate its user-friendly design, with features like the urgency countdown timer and customizable cart drawer. Merchants also commend its seamless integration and flexibility. The support team is praised for their quick responses, efficient problem-solving, and guidance on app utilization. The app is seen as a game-changer, enhancing customer experience and improving conversion rates.

June 15, 2021

I was looking for an app to offer promotions, raccomanded products etc on the cart of my customers! this app has everything you could possible want!it's very easy to customize, the customers service is very helpful and it's look great on mobile decive too which for my shop is a must! thank you so much!

A Little Dream Shop
Italy
4 days using the app
Identixweb Limited replied June 15, 2021

Woahhh!! Thank you so much for writing awesome review of the iCart and our service...😍😍😍

Boost your sales and promote your products with upsell features and recommend in your cart drawer with exiting discounts and offers.....🤗😍🤗😍

April 16, 2021

Another great app by the identixweb team!! Cannot recommend them more highly enough. Plus amazing customer support- best I have encountered!!

Dr. Dough Donuts
Australia
4 days using the app
Identixweb Limited replied April 17, 2021

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us.

April 24, 2023

I will have to say I am super impressed. Just from installing it without any customizations or any tweaks that app made me an additional 60% in one week on top of my revenue! I am excited about what this app can do for me for months to come!

BOHO Skincare
United States
4 days using the app
Identixweb Limited replied April 24, 2023

Thank you 🙏🏻 so much Trey Tanella for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

November 8, 2020

There were a few errors after we installed this app, so we contacted the team to resolve the issues, however they went on to edited our theme code incorrectly making our checkout page stop working for 4 days, leading to lost of sales. Very disappointed, will not use again.

FOR ART'S SAKE®
United Kingdom
4 days using the app
Identixweb Limited replied November 9, 2020

Hi Xiwen,

I hope you are well and safe!

Sorry for the trouble you had with our app and I apologize for that.

I have checked the email conversations you had with us for the problems you were facing with our app and had seen that the issues you reported were fixed from our end and in your next email you mentioned repeated issue one of we have resolved.

I request you to check from your end by using the incognito mode of the browser or clear the browser cache because sometimes you see the same issue which was fixed due to browser cache.

You have mentioned in the email that your cart page's checkout button isn't working so let me clear you that haven't worked in your any theme files and even didn't touched any of your theme files while working on the issue you reported because those were causing in the app so we have done all fixes from our app.

I admit that one file is including in your theme while the app is active/enabled and it's modifying under the theme.liquid and this doesn't cause any issue with your theme functionality.

Do let me know if you still have any questions or queries.

May 26, 2021

Great application! There are a lot of opportunities to customize, easy-going design and settings options. Very friendly and fast-answering support team. Highly recommend!

Torokhtiy Weightlifting
United States
4 days using the app
Identixweb Limited replied May 26, 2021

Thank you so much for your valuable feedback!!..🙌🏻❤️Keep growing!! Keep upselling with iCart!!!😊

November 21, 2022

This is the BEST cart app out there. Amazing functions, performance and highly customizable. Also, customer service is exceptional - I needed a few small adjustments and they helped me immediately very friendly and fast. Thanks again, can recommend 100%

bo&button
Germany
4 days using the app
Identixweb Limited replied November 21, 2022

Thank you 🙏🏻 so much for the review, Dennis! Happy upselling 😍 🥰......

April 12, 2022

Best app i had ever used for carts. I can prefer to everybody. Thank you very much for doing this good job.

alevrenl
Netherlands
3 days using the app
Identixweb Limited replied April 12, 2022

Thank you so much for the review!😍🙌 Best wishes to you from the iCart team...

March 23, 2022

Looks like a great app. Has many useful features. Excited to try out, and the support is Excellent!

JuvaBun
United States
3 days using the app
Identixweb Limited replied March 23, 2022

Thank you so much for your review...😍 Your words mean a lot to us...

Edited June 26, 2021

Handy app! the only problem is the price is too high for me. What I sold has a meager profit.
......

luckypopupcards
Australia
3 days using the app
Identixweb Limited replied June 26, 2021

Thank you so much for your valuable review!!! 🙏🏻

January 9, 2022

Great customization. Lots of things to play with to for different applications. And also great customer service. Thank you Chandni!

Chufunyu
United States
3 days using the app
Identixweb Limited replied January 10, 2022

Thank you so much for your review!! Support team is always there for resolving your query.

Best wishes to you from iCart team. ✌