Reviews (569)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

Edited May 18, 2021

Well, after trying sometimes this app i found some issues or with facebook pixel, or with a minor thing and other, anyway everytime i test, orders with more aov appear, Now i came back because quit google advertise (so that way i dont care with cart drawers!) and as iam on 100% facebook the team managed to put add cart event working with iCart, so now its all ok to continue with iCart, ALSO they changed the price plan, and now is much more "friendly" lets upsell and increase AOV!! thanks!
ps: more things you can add, like shipping price in cart, and also a important one, integrate discounts directly when someone comes from a /discount/10off example!

Bijuz
Portugal
6 days using the app
Identixweb Limited replied May 19, 2021

Thank you very much for such a detailed review of the app!! We really appreciate you took time to write your feedback.🙏🙏🙏
It was nice to help you with your concerns.....🙌🏻😊
Keep Upselling and increase your AOV with iCart Cart Drawer Cart Upsell🔥🚀🚀🚀

December 6, 2020

Support has been a great help every time I've had an issue. The app itself is fantastic. Does everything we want and more. Plus the pricing structure is really solid.

OCDEuro
Australia
6 days using the app
Identixweb Limited replied April 2, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

April 20, 2021

Great apps and great support team as well. Very impressed by this app so far. Would highly recommended this app to any merchant that wants to increase sales

lunalae
Australia
6 days using the app
Identixweb Limited replied April 20, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

February 8, 2022

help desks work very good they assist you very fast app needs some improvement but it is also satisfactory

La Bella
Türkiye
6 days using the app
Identixweb Limited replied February 9, 2022

Thank you so much for your review!!✌ Best wishes to you from iCart Team🤗

September 19, 2021

Awesome app, really functional and useful! Awesome support and a really helpful experience... would highly reccommend

Gym Packs
Australia
5 days using the app
Identixweb Limited replied September 20, 2021

Thank you very much for your feedback buddy... BOOST your AOV with iCart!!!!

Best Wishes from iDentixweb!!🥳

April 16, 2021

I am really glad I found this app. I am hoping that it helps capture some abandoned carts. They dont have a chat during USA hours but I am thankful that I caught them on chat during my midnight hours. That was very helpful!!

The Plant Shanty
United States
4 months using the app
Identixweb Limited replied April 16, 2021

Thank you very much for your feedback! We really appreciate you taking the time out to share your experience with us.

November 20, 2023

Very happy with iCart thus far. I needed an app to help customize the cart experience that was easy, straightforward to manage, and effective to help drive upsells, cross-sells and even some bonus "gifts with purchase". Manoj helped answer a couple of my questions after I got the app up and running, and I'm confident this will continue to meet our store's needs as we scale and grow. Thanks iCart team!

Ry & Pen
Canada
5 days using the app
Identixweb Limited replied December 27, 2023

We're thrilled to hear you're very happy with iCart!
It's fantastic that Manoj could assist you, and we're confident we'll continue to meet your store's needs as you scale and grow.
Thanks for choosing the iCart team!

January 18, 2022

Very very good app! Excellent support from Chandny very fast and very good. The app is fully customizable :)

Eco Idea Bio Store
Italy
5 days using the app
Identixweb Limited replied January 18, 2022

Thank you so much for your review!!😍😍😍 The support team is always there to help you with your queries... 🤗🤗

June 7, 2021

We are using the app for a month and found amazing upselling techniques. I would advise you to work on making it more dynamic like using drag and drop functionality and the ability to shift sections accordingly as well.

LAMAV
Australia
4 months using the app
Identixweb Limited replied June 8, 2021

Hey Khushboo!!!👋 Thanks for writing your valuable feedback.....🙏🙏 We have the functionality in our app which you have suggested!! Please check your inbox we have sent you an email!!!

Keep upselling with iCart drawer🤫 and increase number of orders🤭🥳

March 29, 2022

The app looks amazing. I'm still learning about it. The support is amazing and always there to help and find solutions. I highly recommend

DryMaster Systems
United States
5 days using the app
Identixweb Limited replied March 29, 2022

Thank you so much for the review!!😍 The support team is always there to help you with your queries... 🤗