Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing upselling strategies and boosting sales, with some reporting a 30% revenue increase within a month. Key features like the urgency countdown timer and in-cart upsell are praised for their effectiveness. The app is also appreciated for its user-friendly and customizable interface. The support team is noted for their quick response and assistance with customization.

May 14, 2022

WHY WONT YOU GUYS GET RID OF YOUR LINGERING CODES OFF MY SITE??? IVE SENT EMAILS AND I GET NO RESPONSE?

MEMORY LANE CANDLE CO.
United States
About 4 hours using the app
Identixweb Limited replied May 16, 2022

Hello there,
I am sorry to hear about this and I really apologize for the trouble you had with the app.
We have removed the app code from your store so please check once from your end and let me know your thoughts.

May 21, 2021

The app is so helpful for the upsell and cross sell. The average purchase amount has become more than 10% UP after installing this app. The app itself is super good, and the customer service is excellent. They dealt with the issues so fast and professionally, and it's all done perfectly. I strongly recommend this app and the team! I want to give 10 stars!!

Sake no Wa Online | 日本清酒網上專賣店
Hong Kong SAR
About 3 hours using the app
Identixweb Limited replied May 21, 2021

Thank you very much for your valuable feedback Takuya....❤️ You are one of the best customers of ours 🥰 🥰 🥰 Your words meant a lot to us best wishes to you from iDentixweb 🙌🙌🙏

April 1, 2022

This good apps.Customer service response is very fast.This app met my needs very well. I am willing to pay for it.

peachybubbletoys-sex
China
About 3 hours using the app
Identixweb Limited replied April 1, 2022

Thank you so much for the review!!😍😍😍 Best wishes to you from the iCart team...

January 25, 2022

very helpful and quick assistance service. very easy to customize. Thanks to Chandni for replying so fast.

HDC Happy Dog co
Australia
About 2 hours using the app
October 4, 2022

Great & instant support from the team, I was quite confused with the settings insofar as the app is in English and I solved my pbs in less than 2 minutes thanks to their help! I do recommend!

Naissance publique
France
About 2 hours using the app
Identixweb Limited replied October 4, 2022

THANK YOU SO MUCH for your feedback...😍 The support team is always available to solve all your queries 😄

June 19, 2023

Manoj is the best customer support rep Ive dealt with. This is why till this day I still use icart. I recommend it for anyone looking to you a cart drawer that actually converts. 10 out of 10 in my opinion!

omniado
United States
About 2 hours using the app
Identixweb Limited replied June 20, 2023

We appreciate your fantastic review, Junior.
It's wonderful to hear that our cart drawer has proven to be effective in converting customers.
Thank you for recommending iCart to others, and we're grateful for your perfect 10 out of 10 ratings!

March 11, 2022

Support was incredible! Manoj helped code the app so it fit perfectly with my website style. Would recommend!

Tani Australia
Australia
About 2 hours using the app
Identixweb Limited replied March 11, 2022

Hello Maddison! Thank you so much for the review...😍

April 4, 2023

-- DO NOT RECOMMEND AT ALL --

Unfortunately, almost broke my site completely. Of course I admit this may be a compatibility issue with my theme / this app, but ohh goodness this was bad.

Slowed down my site ten-fold, overwrote so much code, captured the entire page as it ran (which slowed the site down), and nearly broke everything. This app single-handedly will change the way I install apps moving forward.

The app itself was pretty nice- which is a shame. The UI was easy to understand, and I didn't have too many questions- it was just the poor execution of its implementation onto my website.

I genuinely think this had to be a fluke, because these reviews clearly show this app is doing something right- just not for me, and therefor I can not recommend.

Ginger Blue Decor
United States
About 2 hours using the app
Identixweb Limited replied April 4, 2023

Hello 👋🏻 there, I hope you are doing well.
I am sorry to hear your thoughts about the app.
I have checked your store activity for the app and seems you uninstalled the app within 1 hour and 42 minutes after the installation and don't have reached out to our support team for any help regarding the problems you faced on your website.
And I won't agree with your review as you haven't contacted our support team for the solution to the problems and just wrote your review here without giving us a chance to make things work again for you if there is any fault in our app.
I request you reach out to our support team using the below email address for your help.
support@identixweb.com

April 7, 2022

Muy fácil de instalar y configurar. Justo pude hacer lo que necesitaba: upselling y descuentos en el carrito según el valor de compra
El servicio al cliente es rápido y efectivo!

We are the new society
Spain
About 2 hours using the app
Identixweb Limited replied April 7, 2022

Thank you so much for the review!!😍 Best wishes to you from iCart team✌

March 22, 2023

até o momento muito bom, o suporte me atendeu perfeitamente e esta resolvendo o meu problema nesse exato momento.

Lojas Tese
Brazil
About 1 hour using the app
Identixweb Limited replied March 22, 2023

Thank you 🙏🏻 so much Paolo for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.