Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing dropshipping businesses due to its user-friendly interface and efficient functionality. It offers easy product importation from various popular stores and supports product variants importation. Unique features like importing product reviews and videos from different marketplaces are appreciated. Merchants report increased inventory and higher conversion rates. The customer service is praised for its promptness and professionalism, providing real-time support via live chat.

January 25, 2023

This app has so many issues. I am not able to copy from any website. Also, there is no quick way to contact customer service. They also do not have a chat feature just a list of FAQs which is not helpful to those who need help right away. Do not get this app unless you like issues and spending money on apps that do not deliver.

United States
28 minutes using the app
importify replied January 26, 2023

Sorry for the bad experience,
1. According to Shopify you spent 28 minutes using the app,
2. We did not receive an email from you regarding the issue.
3. We tried to contact you via chat and email and we didn't get any response.
Check the screenshot -> https://share.cleanshot.com/vb6f9rrR

it's been 48 hours since we tried to contact you, please get back to us so resolve this.

April 13, 2023

Very good support and app i recommend for everyone that can pay for it, it's really an game changer on the operator, thanks for the fast anwsers your guys are the best

16 days using the app
September 22, 2022

It was a bumpy start but with mikes help on the importify support end, he made everything go very smooth. He was very personable and willing to help me with connecting the app.

United States
3 months using the app
importify replied September 23, 2022

Thanks, Cole, it was our pleasure, and we are here to support you anytime.

February 17, 2023

This is the only app I have used where the customer support live chat actually helped!! I highly recommend this app. The support is real time and very helpful.

Ronica's Lion
United States
27 days using the app
importify replied February 17, 2023

Glad we could help you and hope to see you soon again.

Edited March 28, 2023

I would like to express my gratitude to Mike and Moshe from the support team for their prompt response to my email when I had an issue with importing products. I had mistakenly removed the extension. They were able to assist me in resolving the problem, and I am truly appreciative of their help!

United States
Over 3 years using the app
November 8, 2022

Importify is a great app for importing products to our Shopify store, their team offers exceptional customer support, and they are hands-on when it comes to helping us with any concern. Highly recommend the app!

Eco Trade Company
United States
Over 3 years using the app
October 29, 2022

Excellent App, i recommend it, it's great app, customer service is great, they helped me with an issue that i had to import. thanks for this

8 months using the app
importify replied October 29, 2022

Thanks for the feedback, we are here to support you anytime.

Edited September 9, 2023

Best App for importing and onboarding products quickly. Thank you for the wonderful app. Keep up the good work.

16 days using the app
importify replied August 25, 2023

Our support team has contacted you. Please respond so that we can assist you further.

August 25, 2023

Really good app I hand a small issue with this app and the developer responded instantly and handle it for me. This is really one of the best app in Shopify!

United States
19 days using the app
December 19, 2022

really easy to use, and it's helpful for add products. Customer serive is very nice, quick and helpful.

United States
23 days using the app
importify replied December 19, 2022

Thank you for taking the time to leave a positive review for our app! Your feedback is greatly appreciated!