Reviews (78)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining dropshipping and enhancing product collections from platforms like AliExpress and Etsy. It simplifies sourcing, offering faster delivery and easier returns, thus boosting customer satisfaction. The interface is user-friendly, supporting easy product management and imports from various suppliers. Merchants also commend the reliable product synchronization and responsive customer support, making it a valuable tool for optimizing dropshipping operations.

November 8, 2022

Importify is a great app for importing products to our Shopify store, their team offers exceptional customer support, and they are hands-on when it comes to helping us with any concern. Highly recommend the app!

Eco Trade Company
United States
Over 3 years using the app
December 16, 2023

Importify is a great app. It's very easy to use, transfers all of the product information with images to your site and best of all if you ever have a problem, the support team is second to none. They respond promptly with a solution. For this reason I could not give them anything less than 5 stars

ztopshop
United States
About 3 years using the app
March 27, 2022

Mike helped me on a Saturday night and followed up again on a Sunday morning when I wouldn't expect anyone to be available. We resolved the issue and he was super prompt with responses!

The Bralette Co.
United States
Almost 3 years using the app
importify limited replied March 27, 2022

Thanks for the feedback 🙏 Our support team is always here to help you 24/7😎

September 28, 2025

muy bueno importify

Jehovajireh
United States
Over 1 year using the app
Edited December 28, 2021

UPDATE: The app still has massive issues for me. Its not reliable! I have used this app for many couple years now. I would like to see tracking of inventory feature soon on it but otherwise, its great importer. I had an issue, and the customer service including the developer fixed it even on the weekend which is their time off. The app owner is highly professional, and very helpful. Thank you Moshe for your help & bringing this app to business owners. UPDATE: SINCE my first review its been two months and I would like refund for all my stores which the app does not work or do what is supposed to do.

EK CHIC HOME
United States
About 2 years using the app
November 27, 2019

great great customer service and great tools but if the price can be cheaper that will better . anyway great team

westmenlights
United States
About 2 years using the app
March 3, 2024

this app is very user friendly, easy and quick.
features are just what i need and the support is great - Mike and the team has responded quickly and made sure i have it all covered.

they're just great, i enjoy this app.
just one thing that i find missing is the option of importing more product images and videos.
thank you!

elea activewear
Israel
Over 1 year using the app
January 28, 2025

Mike, thanks so much for your assistance, I sincerely appreciate it. The customer service is exceptionally great and the app works great as well.

OLLky
United States
About 1 year using the app
Edited July 17, 2019

Moshe is AMAZING.HE SOLVED MY ALL PROBLEM!! THANKS!!!I I HIGLY RECOMMEND.HIGH QUALITY SUPPORT and APP.

Vintagepillowsstore
Türkiye
5 months using the app
importify limited replied May 10, 2019

Hey, the app does notify when a product already added to the store, please update the importify extension to the latest version.
here is a video on how it works https://www.loom.com/share/307c45b43f55444d91bd76d299ae4ee4 ,

if you still face issues after updating the extension to the latest version contact us and we will help you with it. thanks.

April 11, 2023

Great app! It's made our drop shipping experience easy. The customer service is very helpful and responsive.

Bargainwizz
United States
5 months using the app