Help was offered super quickly with assistance provided by the customer service. Mike has been able to offer guidance on how to resolve the issues I had with my shipping method in Shopify. Mike helped all the way to quickly provide a useful resolution. I will definitively recommend the application. Thank you again Mike!
Limestone City Auction House
Works great with no issues at all. The one time that I had to reach out to support they were super quick at getting back to me and had the issue resolved within a couple messages back and forth.
Thanks for the feedback, glad we could help you.
Ok these behind the scene people are Dope as fast as i typed my question was as fast as i got a response. everything turned out to be just fine but i'm really impressed at there respond time. they might have Amazon prime beat
Customer service is A+. Received assistance with a resolution within 30 minutes. Customer Support was very knowledgeable and was able to pinpoint issues quickly. Love the application. Definitely recommend.
I love the ease of adding Amazon products to my shopify store. But, soince they are other companies products, how do O make returns? Ihaven;t been ab;e to get help on this. A client bought an item. It arrived badly damaged. Now what? I shipped it from Amazon to my customer. DO I tell the cusomter to reytn ot to amazon?
Thanks a lot for a great customer service, especially i would like to mention Mike, who is best in his work and do that profesionally. Nice app, i suggest everyone.
I had a problem with adding products to my store. The support team was very patient and helpful. Thank you for all your help.
Easy to use and more importantly it saves you a lot of hassle and time. If we could edit the quantity from the app it would be great. Overall good experience and kiddos to the swift customer support when I encounter issue.
Angelic Luxe Fashion
I’ve been using importify for about 1.5 to 2 months now and it has hands down been the best customer service. Mike has helped me understand things as well as answer questions I’ve had instantly. The responses are very quick and helpful each time. Even though there’s some things I’d like better with the list for the basic plan, the customer service definitely makes up for it.
Help was offered super quick. Friendly and personal touch. Great tool. Over the last few months I've worked with a dozen ecommerce apps but they really seem to be on top of things. Thanks guys!
Thanks for the feedback!