Reviews (5,735)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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pretty straight forward
Being new and still learning in the industry, this app is my 'right hand man, it's so easy to use, this should be the standard on how all apps fallow...
Fácil de manejar y práctica
YOU NEED A BUTTON OR OPTION TO ALLOW TO CLOSE ALL OPEN CONVERSATIONS OR OLD MESSAGES
Live Chat allows people to preview what the customer is typing to help better anticipate their needs and give an almost immediate response. Watching dots ... is a waste of time when every second matters
it is convenient and fast
very simple to understand format,easy to chat with customers and solve their problems.
Inbox has grown over the years, and now is a fully functioning way of communicating with customers. Plus it has a location function in the customer profile section, so you can tell if you're dealing with scammers.
Es ist ein sehr stabiles System. Jedoch könnte das Design und Einfachheit etwas Bedienerfreundlicher sein.
I like this app because it helps my customers reach me in real time. But I would like if they are able to show me the title and image of the items they are inquiring about. Currently they are able to say the title of the item but no image of it shows.
Thank you for taking the time and sharing this feedback with us. We greatly appreciate your feedback and we'd be happy to bring your suggestion up with our development team. Thanks again! -Elias, Shopify Support