Reviews (6,075)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.

March 25, 2024

This is a really good way to be in touch with your customers and hence convert more

The Coconut Store
India
4 months using the app
July 18, 2024

Super.

ShoppyLight
Croatia
12 months using the app
July 8, 2024

Great on desktop
not as great on mobile

Shihar
Israel
Almost 2 years using the app
March 29, 2024

Good but can be better

ZANUR FASHION
Pakistan
About 1 month using the app
May 30, 2024

Easy to use and perfect for customer service

Riwo Commerce
Germany
About 1 month using the app
April 15, 2024

Works Great

Twizzla
Germany
Almost 3 years using the app
May 17, 2024

very good.

Sanskruti
India
Over 3 years using the app
April 10, 2024

Good generally - still lacking on immediate notifications when open though

ZenBillions
Canada
About 2 months using the app
August 20, 2024

good

TJORI
India
About 1 year using the app
April 24, 2024

Easiest way to connect with customers and solve their queries

Jewellery Design Center
India
About 2 months using the app