Shopify Inbox , 4,177 reviews

Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.

November 24, 2023

L'application est super utile et très accessible. La cerise sur le gâteau, elle est gratuite.

Mc Fell
France
19 days using the app
October 17, 2023

It's really great, convenient, and easy to use. No extra setup.

Daily Care Gift
Canada
About 1 month using the app
November 19, 2023

muy buena para establecer contacto con clientes

StoreJoe
Colombia
4 months using the app
September 26, 2023

Thank you I like this a lot. It helps me have direct connection to my customers.

Shelly Jo Hypno Aminos
United States
4 months using the app
November 8, 2023

Excellent. Thanks

CURVY CATWALK BOUTIQUE
United Kingdom
7 months using the app
September 6, 2023

It's easy to use and notifies you when customers message you. The only thing I wish it did is text you when someone reaches out. They do have an app, though!

Pure Dermal Care
United States
About 2 months using the app
November 26, 2023

Excellent!

Funny Place Names
United Kingdom
3 months using the app
October 25, 2023

Simple to use, and the iOS app works well too.

Esspero
United Kingdom
6 months using the app
April 8, 2024

Excelente

tazloko
Venezuela
1 day using the app
September 26, 2023

So far, so good. Overall, it has a basic function but works pretty well. Quick Answer is a great feature. Give me an LLM or Langchain pipeline and I'll give it 10 stars. :)

Racing Radios
United States
5 months using the app