Reviews (5,736)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

April 22, 2024

Efficient and convenient.

Marshea Chanel Squared
United States
10 months using the app
January 21, 2024

easy to communicate

Francesca Bonta
Canada
About 2 years using the app
December 8, 2023

Allows me to immediately see my Shopify messages and respond in real time.

Life Sciences Trading
United States
3 months using the app
April 29, 2024

Muito prático

copimaia
Portugal
10 months using the app
April 16, 2024

So far, so good. It's pretty simple and seamless. I love the automated responses built in. However, the mobile (iPhone) app is not working properly. I'd give it a 5 otherwise.

chirocept
United States
8 days using the app
January 5, 2024

Only used it once so far but going good.

DINC
United States
6 months using the app
February 22, 2024

This tool provides a great opportunity to connect with customers!

Trendy Tokens
Canada
9 months using the app
Edited April 9, 2024

Works as it's supposed to.
Helps with sales.

Factory UTV
United States
3 months using the app
May 19, 2024

Lo usamos mucho para hablar con nuestros clientes. Es excepcional podrás de dejar de perder ventas gracias a este chat.

BikeFactors
Spain
5 months using the app
March 31, 2024

Easy to use, thank you

KI Home
United States
11 months using the app