Reviews (5,737)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

May 11, 2024

the perfect app for messages

SOUVENIRS
South Africa
4 months using the app
December 20, 2023

very convenient

ZALIA
United States
Over 2 years using the app
March 2, 2024

the live chat does not update side by side i have to close the chat and come back:(

ezzewak
Pakistan
8 months using the app
Shopify replied March 7, 2024

Hey, there! Thank you for your review. We'd love to look into the issues you've experienced further, please contact us at: inbox@shopify.com so that we can get some eyes on this issue for you! -Maz, Shopify Support

February 28, 2024

The perfect must-have comms tool for looking after customers. No unnecessary frills, just the essentials.

MyPetsVet
United Kingdom
8 days using the app
December 6, 2023

The best and most friendlies platform

Clique Apparel
United States
7 months using the app
February 7, 2024

So easy to use, very customizable, and simply works!

YouTotes
United States
4 months using the app
May 2, 2024

Super helpful

Pinstachiio
Australia
4 months using the app
December 3, 2023

Ha sido un gran descubrimiento y me sigue sorprendiendo, agradezco que sean tan innovadores y apliquen su evolucion para beneficio de los usuarios

BoticaFloral
Mexico
Almost 2 years using the app
December 7, 2023

Super fijn als je de app download op je telefoon kun je snel en makkelijk contact leggen met klanten die vragen hebben

Look Favorite
Netherlands
8 months using the app
March 11, 2024

Great app great results

Ecclesia.
Ireland
Over 1 year using the app