Reviews (5,737)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

June 24, 2024

Ágil y rápida

Polo Hills
Spain
9 months using the app
April 25, 2024

Very Good.

Stone Essential
India
About 2 years using the app
January 22, 2024

Very good app works extreemly well

Melbourne Bike Bag Rentals
Australia
9 months using the app
January 25, 2024

Very helpful and has increased our customer experience.

Tea Palace
United Kingdom
3 months using the app
April 15, 2024

Works Great

Twizzla
Germany
About 2 years using the app
March 4, 2024

Seamlessly works within the Shopify system, and the "instant answers" are helpful to customers on off hours to facilitate self-service.

York Nordic
United States
4 days using the app
April 4, 2024

it was nice and easy

Juicy Olive Squeezed
Türkiye
6 months using the app
April 10, 2024

great app to stay InTouch with your costumers.

KAIWORKS
United States
About 1 year using the app
April 25, 2024

Good and easy to use.

Zero Office Furniture
United Kingdom
6 months using the app
December 21, 2023

Shopify inbox is an excellent sales channel to maintain the comunication in a real time with costumer

DeTodito.com
Mexico
6 months using the app