Reviews (5,737)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

April 27, 2024

so easy to use, and the app is super clean

Frametifys
United States
11 days using the app
March 27, 2024

It is a good app to connect our customer through live chat.

Stop On Shop
India
2 months using the app
December 8, 2023

Ottima esperienza e molto utili le risposte predefinite.

4Horses Equestrian Boutique
Italy
7 months using the app
April 10, 2024

Good generally - still lacking on immediate notifications when open though

ZenBillions
Canada
About 2 months using the app
May 23, 2024

Good app

The Cooling Corner
United States
3 months using the app
June 5, 2024

Fijne app, laat me orders en deals razendsnel afhandelen.

LottePads
Netherlands
About 1 month using the app
May 25, 2024

friendly with customer

BOMBOM USA
United States
5 days using the app
May 18, 2024

Fast notifications about messages.

Kern Home Goods
United States
13 days using the app
March 20, 2024

So far, it is working perfectly. I would like it to have a feature to be able to delete the old conversations, hopefully they will add this in the future.

Secrets of the Mystics
Greece
About 24 hours using the app
Edited June 28, 2024

GOOD

Teba Oasis
Egypt
3 months using the app