Shopify Inbox , 4,096 reviews

Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.

November 7, 2023

Pour le moment sa va bien.

La Ferme renaissance
Canada
4 months using the app
October 10, 2023

Works great!

TheFitFineFlawless
United States
Over 1 year using the app
October 22, 2023

Best idea forever.

apricotbutterfly
Australia
13 days using the app
September 22, 2023

It's working very well

WSB Fashion & Design
United States
12 months using the app
December 8, 2023

Free and easy to use

Victori Medical
United States
About 1 hour using the app
November 24, 2023

Heel makkelijk! Klanten nemen ook sneller contact op

World of Mina
Belgium
1 day using the app
December 5, 2023

繁忙期にに導入しましたが、非常に便利です。問い合わせ担当が新入社員に任せており、問い合わせがパンク寸前でしたが、簡易的な発想やサイズ問い合わせなどを設定したところ、メール問い合わせが減りShopify Inboxに全て集約されたので非常に助かりました。

SHOW & TELL オンラインストア
Japan
13 days using the app
September 12, 2023

Excelente aplicación para gestionar clientes que visitan tu web, aunque se extraña las integraciones con otros servicios de mensajería como Instagram o Whatsapp.
Muy recomendable ademas, puesto que permite cerrar ventas a través del chat dado la integración nativa con shopify y todo tu inventario.

Jugar y Crear
Chile
About 2 years using the app
July 18, 2023

Having a direct connection with your customers and effectively addressing their problems can lead to positive changes and satisfaction for your customers.

Pel Store online shopping
Belgium
2 months using the app
August 30, 2023

A great app, especially as it's free. It's missing just one thing that would make it on par with many of the chat systems that charge $$$

Add email piping. So sending an email to a specific email address creates a conversation. This would make this premium, easily.

THE CRONUS SHOP
United States
13 days using the app