Reviews (5,741)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

March 27, 2024

Estoy extremadamente satisfecho con la aplicación Shopify Inbox. Ha simplificado enormemente la gestión de mis mensajes y consultas de clientes. La interfaz es intuitiva y fácil de usar, lo que me permite responder rápidamente a los clientes y brindarles un servicio excepcional. Además, la integración con Shopify hace que sea aún más conveniente administrar todas las comunicaciones desde un solo lugar. En resumen, Shopify Inbox ha superado mis expectativas y ha mejorado significativamente la eficiencia de mi negocio en línea. ¡Altamente recomendado!

Mascotalux
Spain
Almost 2 years using the app
December 6, 2023

Helpful to stay connected to customers in real time

Margaret River Made
Australia
Almost 2 years using the app
December 14, 2023

welcome to my shopify

fashion ONLINE
Italy
4 months using the app
June 10, 2024

great

My Store
United Kingdom
About 2 months using the app
December 10, 2023

i would recommend. It is very easy to use.

Tito's Jewelry Inc.
United States
7 months using the app
December 2, 2023

Very good and simple to use.

Menasol
United Kingdom
About 1 year using the app
March 12, 2024

I am just learning so it is too early for me to decide

Festive Felines
United States
4 months using the app
January 18, 2024

After using this application, we received inquiries from people in a very short period. This app is truly amazing for attracting customers.

PORMIDO
Hong Kong SAR
6 days using the app
March 29, 2024

Good but can be better

ZANUR FASHION
Pakistan
About 1 month using the app
April 27, 2024

This is good, but I need more effective inbox.

Menova
Bangladesh
29 days using the app