Reviews (5,741)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

January 28, 2024

Loved the shopify inbox chat portal

Perraro Electric Bike
United States
12 months using the app
July 3, 2024

大体上使用体验还不错,不过建议多一个撤回信息和引用回复某条信息的功能

qwertykeys
China
Over 1 year using the app
February 16, 2024

Got instant messages from customers, enhancing sales !

LittoHot
Hong Kong SAR
Almost 2 years using the app
January 17, 2024

Great way to chat with customers.

The Minnow
United States
8 months using the app
February 12, 2024

Please add option for the customer like hide chat box and its main icon from the main for 24 hours/ 1 week/1 month.

INDIAN SLINGSHOT
India
About 2 months using the app
November 26, 2023

Easy and efficient way to enhance client experience.

MAYER
Canada
About 1 year using the app
May 9, 2024

AMAZING

MaximusJewels
United States
11 months using the app
March 13, 2024

Makes conversations easy, convenient, and simple for both the vendor and customer I believe!

Georgia Soap Company
United States
24 days using the app
December 11, 2023

Excellent tool!

FreeXperience official
Belgium
About 1 year using the app
December 14, 2023

Easy to set up and easy to use. I like that I can easily reply on my phone or on my computer. And it blends nicely with my store.

B Factory
Canada
13 days using the app