Reviews (5,741)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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Funziona molto bene e permette di completare le vendite nel momento in cui i clienti hanno bisogno di maggiori informazioni oppure di acquisire fiducia nel commerciante.
New to it but so far, easy to use and very handy for customers to get in touch!
We switched from Drift to Inbox chat. Free and easy integration, but one major difference.
Inbox sends an email for each line in the chat. I find this quite absurd.
Please consolidate. Wait a minute and consolidate. I have a conversation with a visitor and I get 200 emails. It's absurd.
Maybe there is an option somewhere and I did not see it?
I am happy with it
Easy to chat with my customers
Easy to use.
Easy to use and perfect easy UI to assist in all functions.
I like that it shows me where my messages are so that I can respond to them.
Works well
Works well for us to date. Easy to set up and configure.
Would prefer if it was styled so you do not have to scroll-up to read instant answers though.