Reviews (5,745)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

March 2, 2024

Easy to use and make changes.

Tequila Stop (East West Asia)
Singapore
4 months using the app
April 9, 2024

good

Riversdale Cellars
Australia
Over 2 years using the app
April 7, 2024

I like this app

Fresh Kale Bath & Boutique
United States
Over 4 years using the app
December 14, 2023

Es súper práctica para atender sobre la marcha consultas de clientes. Creo que esta inmediatez y cercanía son muy apreciadas por las personas, y mejoran su experiencia de usuario de la tienda.

La app funciona muy bien tanto en pc/portátil como en móvil (IPhone).

La recomiendo 100%.

Mila Bonis Cosmética Natural
Spain
About 1 year using the app
December 7, 2023

Ottima ma non sappiamo come fare per le traduzioni in italiano.

Scracchio
Italy
11 days using the app
March 7, 2024

I would definitely will.

Shop Shirley Drop
United States
25 days using the app
March 13, 2024

Es muy buena, me permite ver todo lo referente a mis pedidos, si están en proceso de envío, en tráfico o con problemas al igual que atender las dudas de nuestros clientes que escriben por inbox.
Esta aplicación me ayuda mucho a agilizar mi trabajo.

La Pócima de Rapunzel
Mexico
7 months using the app
March 1, 2024

please improve shopify inbox

Moxma
Italy
4 months using the app
Shopify replied March 8, 2024

Hi, there!

Thanks for reaching out and sharing your review.

Our team would like to better understand what issues you may be experiencing or what specifically you'd like us to make note of to improve on. If you'd like, you can reach out to us here (https://shopify.link/vRnL) so we can discuss further. -Victoria, Shopify Support.

June 22, 2024

Sembra fare il suo dovere in maniera semplice ed efficace

Malini Shop
India
About 2 months using the app
December 12, 2023

Going very well, Thanks a lot.

BlossomBabe Emporium
Pakistan
3 months using the app