Shopify Inbox , 4,400 reviews

Overall rating
4.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service and boosting sales with features like real-time support, "Quick Replies", and customer detail provision. Its seamless integration with Shopify, mobile convenience, and email response option for missed chats are appreciated. The app's affordability and minimal technical issues are beneficial for small businesses. Merchants also commend the ability to offer products or discounts during chats, customize autoresponders, and gain insights into customer inquiries and shopping patterns. The support team is praised for their exceptional assistance.

October 26, 2023

fast

Proonty
Indonesia
4 days using the app
October 9, 2023

Eigentlich ein wirklich tolles Tool!
Wir verkaufen jedoch international und es gibt keine Übersetzungsoptionen. Das ist sehr mühsam, weil wir immer alles in Google übersetzen müssen um dann antworten zu können. Hoffentlich gibt es dafür bald eine Lösung. Das wäre ein Segen❤️
Auf jeden Fall ist die App sehr zu empfehlen!

4legs.de
Germany
Over 1 year using the app
November 3, 2023

I like the auto reply!

Miller's Leather Shop
United States
11 months using the app
October 30, 2023

Fantastica chat !

BREUNOR
Italy
Over 1 year using the app
August 18, 2023

Great Customer Support

Ecom Mentor Pakistan
Pakistan
15 days using the app
October 31, 2023

Siempre ha funcionado perfecto, es una manera muy rápida y efectiva de interactuar con los clientes.

iFi Audio
Mexico
12 months using the app
October 18, 2023

otima

CASA BARLO
Brazil
Almost 3 years using the app
December 29, 2023

No funciona, es una app inutil!!!!

Frikopolis
Brazil
About 12 hours using the app
October 31, 2023

Consente di rimanere in contatto con i clienti

Mission Straps Official
Italy
11 months using the app
November 3, 2023

good and simple to use

Cadorie
Netherlands
About 20 hours using the app